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Client Profile Updating Utility 5.9 - Administration Guide

Multiple Exchange Account Processing

CPUU can switch profiles that contain multiple Exchange accounts, but only the primary Exchange accounts are always switched. The primary Exchange account is an account that was first added to the profile (the primary account is not the same as the default account). See Advanced Tuning step of Typical Scenario.

Working with On Demand Migration for Email

CPUU supports updating Outlook profiles for users whose mailboxes have been migrated using On Demand Migration for Email. For detailed information how to configure and use CPUU for this scenario and which limitations apply, see Updating Outlook Client Profiles in the On Demand Migration for Email User Guide.

What the Utility Updates

The Client Profile Updating Utility updates the profile settings, and also finalizes the mailbox migration by migrating additional features of user mailboxes.

Important: If you use CPUU with On Demand Migration for Email, review Working with On Demand Migration for Email for the list of supported features and other information.

Additional features are specific custom settings of a particular user mailbox and its environment. Additional features include sets of services, groups of settings, Microsoft Outlook controls, and links to the mailbox objects, public folders, Global Address List, and so on.

Specifically, while updating a profile, the utility also updates the following additional features:

Feature Details

Additional Mailboxes

 

Shared Exchange mailboxes added in the user's Account Settings as additional mailboxes.

When processed: CPUU updates links to additional mailboxes according to the location of additional mailbox owner (source or target Exchange).

When skipped: The list of additional mailboxes will be empty.

INI parameter name: AddBoxes

CONTAB

The Outlook Address Book is created automatically and contains the main Contacts folder and other added folders. These contacts are displayed in the Address Book dialog box when clicking Contacts in the Address Book list.

When processed: CPUU updates links to all contact folders in Outlook Address Book

When skipped: Outlook Address Book will become empty.

INI parameter name: CONTAB

Contact Members

User's contacts and group contacts in all contact folders or groups.

When processed: CPUU updates links to GAL users and distribution lists in personal contacts and personal distribution lists for all contact folders located in the mailbox and personal folders (.pst) file.

When skipped: All contacts in contact folders will be source and some of distribution lists' members may be corrupted and lose links to existing objects.

INI parameter name: ContactMembers

Delegates

Users granted permissions to receive items and respond on user's behalf specified in Account Settings | Delegate Access.

When processed: CPUU updates list of delegates and delegation settings.

When skipped: Some of delegation settings may be lost.

INI parameter name: Delegates

NOTE: If a user granted delegate access to other users or shared some folders with them, processing of the user's mailbox as well as mailboxes of users that are granted access need to be completed to re-establish access to the shared resources such as delegated calendars or shared folders.

Folder Lists

A list of recent folders where messages have been previously moved displayed when a message is about to be moved to a folder.

When processed: CPUU updates links to folders according to their location (source or target Exchange).

When skipped: The folders list will be empty.

INI parameter name: MoveToFolder

AutoComplete

list (Nicks) files

Contact nicknames displayed when typing into the To, CC or BCC fields.

When processed: CPUU updates all links to users according to their location (source or target Exchange).

When skipped: The list will contain links to source users.

INI parameter name: Nicks

Other User's Folders

List of folders owned by other users that have been opened by the current user.

When processed: CPUU updates links to other users' folders according to the location of those users (source or target Exchange).

When skipped: The list of folders will be empty.

INI parameter name: OtherUsersFolders

Public FAV

Public folders selected as favorite by the user and displayed in the Favorites folder of the Public Folders tree in Outlook.

When processed: CPUU updates links to public folders in the Favorites folder of the Public Folders tree. CPUU will not preserve public folder favorites if the mailbox was migrated in a Remote Users Collection and the Outlook profile uses an OST file.

When skipped: The list of favorite folders will be empty.

INI parameter name: PublicFav

Rules

User-defined rules that are run by Outlook or Exchange when receiving mail. Note that only enabled rules are processed.

When processed: CPUU updates all links to users and folders found in enabled rules according to their location (source or target Exchange).

When skipped: Rules may become corrupted and no longer working.

INI parameter name: Rules

Send/Receive Settings

Message send and receive settings for accounts from the Outlook profile.

When processed: CPUU updates all send and receive settings.

When skipped: Some settings may be lost after switch.

INI parameter name: SRS

Search Folders

Search Folders created in Outlook.

When processed: Search folders are copied to the target mailbox with all their settings. Note that the target search folders are created as not active. To activate a folder, simply click it.

When skipped: All search folders will become corrupted and no longer working.

INI parameter name: SearchFolders

Services

Various profile properties including address book settings, folder for the most recently created message moving rule, and folder specified in the "After updating tracking information, move receipt to" option.

When processed: CPUU updates all links to folders and address books in the address book settings and other settings from source to target ones.

When skipped: Settings will be reset to default.

INI parameter name: Services

Shortcuts

Items on the Shortcuts pane.

When processed: CPUU updates links to folders from source to target ones.

When skipped: The list of shortcuts will be empty.

INI parameter name: Shortcuts

User Names

User-defined names for PST stores, additional mailboxes and specific folders like the Favorites folder and the All Public Folders folder.

When processed: CPUU updates names of folders with modified names.

When skipped: Folder names will be reset to default.

INI parameter name: UserNames

Favorites

The Favorites group located on the Mail pane.

When processed: CPUU preserves order of links to folders, and updates the links from source to target ones. Note that search folders and public folders favorites added to Favorites are not processed. Therefore, they will not appear after the switch.

When skipped: Most of links available on source will disappear after switch.

INI parameter name: Favorites

Calendar Pane

Items on the Calendar pane.

When processed: CPUU preserves calendar groups, order of links to calendars, selection of check boxes, and updates links to shared calendars according to the location of calendar owner (source or target Exchange).

When skipped: Most of links available on source will disappear after switch.

INI parameter name: Calendar

Contacts Pane

Items on the Contacts pane.

When processed: CPUU preserves folder groups, order of links to contacts, and updates the links from source to target ones.

When skipped: Most of links available on source will disappear after switch.

INI parameter name: Contacts

Tasks Pane

Items on the Tasks pane.

When processed: CPUU preserves folder groups, order of links to tasks, and updates the links from source to target ones.

When skipped: Most of links available on source will disappear after switch.

INI parameter name: Tasks

Notes Pane

Items on the Notes pane.

When processed: CPUU preserves folder groups, order of links to notes, and updates the links from source to target ones.

When skipped: Most of links available on source will disappear after switch.

INI parameter name: Notes

Journal Pane

Items on the Journal pane.

When processed: CPUU preserves folder groups, order of links to journals, and updates the links from source to target ones.

When skipped: Most of links available on source will disappear after switch.

INI parameter name: Journal

CPUU also clears the junk e-mail settings if the Reset Outlook junk e-mail options for target mailbox option is selected in the Configuration wizard. Otherwise, the settings will remain unchanged and may not work properly for the target mailbox.

Important:
For the Favorites, Calendar, Contacts, Tasks, Notes and Journal features note the following:

  • To process shared folders of other users in a profile, accounts under which CPUU connects to source and target mailboxes must have the Full Access permission on every mailbox in the source and target organizations, respectively.
  • To have shared folder contents available after switch, ensure that Autodiscover is configured for the target user.

Modes

The Client Profile Updating Utility can work in the following modes:

  • Update Microsoft Outlook profiles
  • Roll back changes made by CPUU to the Microsoft Outlook profiles
  • Clean up information saved by CPUU during update

The Client Profile Updating Utility Configuration wizard can create three batch files and one configuration file:

  • CPUU_Update.bat to update all or specified Microsoft Outlook profiles
  • CPUU_Rollback.bat to roll back changes made by CPUU for all or specified Microsoft Outlook profiles
  • CPUU_Cleanup.bat to clean up information saved by CPUU during update
  • CPUU.ini

All batch files contain commands that launch Client Profile Updating Utility in corresponding mode, and a specific script that detects whether Microsoft Outlook is 32-bit or 64-bit.

Running CPUU from the command line

You can run CPUU in particular mode from the command line using the appropriate command-line parameters. For details, see the CPUU Parameters topic.

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