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Cluster protection fails with "Object reference not set to an instance of an object"
Description
Protecting a Cluster fails with the error "Object reference not set to an instance of an object". However, if each node is protected separately they get added to protection.
Cause
This has been identified as defect RR-110997
Resolution
Verify that each node has the same Rapid Recovery agent version installed.
Refer to the KB 114295 to verify if there are WMI issues.
If the issue persists you can proceed and install the patch below.
Patch Disclaimer:
Patches are provided as is for the specific build listed.
Active support is required to download a patch. If not already logged in @ Quest Support, you will be prompted to do so before you may download.
If you have an existing patch, open a service request with Support, to request a cumulative patch. Otherwise the previous patch will be over written.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Rapid Recovery
6.6
Topic(s):
Troubleshooting
Article History:
Created on: 10/26/2021 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
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