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Title
Notifications not working when settings are changed using IE11 in Windows Server 2019 -
Description
After updating the e-mail address with Internet Explorer 11 on Windows Server 2019, the Rapid Recovery Core server stops sending out notification alerts. -
Cause
Although Internet Explorer 11 is a supported web browser, a bug has been detected when running in Windows Server 2019. The list of notification events will not be loaded when editing the settings for a notification group. When the [OK] button is pressed to save a change or just to close the dialogue box, all the events are removed inadvertently as none is selected. Trigger of alerts does not happen as no event has been selected for the notification group.
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Resolution
As Internet Explorer is being replaced with Microsoft Edge, and the issue is not present in other internet browser, the workaround will be using any available alternative to IE11.