Scheduled Reports losing parameter "by label" and producing a blank report after restarting Core Service (4043826)

After restarting a Core Service Scheduled Reports lose "by label" parameter which causes incomplete reports to be generated. 

The issue can temporarily be fixed by going to the Scheduled Reports and manually re add the "by label" parameters so you can have reports generated with all information. 

Issue will reappear once the Core Service is restarted again. 

This has been identified as a defect RR-107698

Patch Disclaimer:

• Patches are provided as is for the specific build listed.
• Active support is required to download a patch. If not already logged in @ https://support.quest.com, you will be prompted to do so before you may download.
• If you have an existing patch, open a service request with Support, to request a cumulative patch. Otherwise the previous patch will be over written.
• Follow best practice to install MSI patches per KB How to apply updates to product software.

Work Around:

1. Patches are available for the following builds. Download the appropriate patch and apply per KB How to apply updates to product software:
   • Rapid Recovery 6.2.1, P-2489.
2. If you have any questions or need assistance with a patch, please contact Support via Chat or by Service Request.