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Title
Unable to Add Azure Cloud Government Account -
Description
While trying to add an Azure cloud government account it fails with the message:
"ERROR: "Recovered details are: System.InvalidOperationException: Azure resource manager credentials is invalid. ---> Microsoft.IdentityModel.Clients.ActiveDirectory.AdalServiceException: AADSTS900382: Confidential Client is not supported in Cross Cloud request. Trace ID: XXXXXXXXXXXXXXXXXX Correlation ID: XXXXXXXXXXXXXXXXXXX Timestamp: 2021-05-06 17:25:54Z ---> System.Net.Http.HttpRequestException: Response status code does not indicate success: 400 (BadRequest). ---> Microsoft.IdentityModel.Clients.ActiveDirectory.AdalException"
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Cause
This has been identified as product defect RR-110715. -
Resolution
Upgrade to Rapid Recovery 6.6 or higher.
Workaround
Patch Disclaimer:- Patches are provided as-is for the specific build listed
- Active support is required to download a patch. If not already logged in @ https://support.quest.com, you will be prompted to do so before you may download
- If you have an existing patch open a service request with Support to request a cumulative patch. Otherwise, the previous patch will be overwritten
- Follow best practices to install MSI patches per KB How to apply updates to product software
1. Patches are available for the following builds. Download the appropriate patch and apply it to the pertinent core(s) per KB How to apply updates to product software:
- Rapid Recovery 6.5.0.724, P-2608
2. If you have any questions or need assistance with a patch, please contact Support via Chat or by Service Request.