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Title
How to Pull 30+ Days Reports -
Description
Whenever there's a need to pull a Job Report, Summary report, or any other type available for more than 30 days, you notice that the dates don't go back farther than 30 days. -
Cause
As a default, Rapid Recovery is set to keep a history of events for 30 days. After this period of time, events get discarded as they get older. -
Resolution
To be able to pull reports for a larger period of time you need to change the events database retention period setting. Follow these steps:
- Go to the Settings page from the core UI (click on the gear-like icon on the top left of the screen, set of icons)
- Click on the Database Connection section of the Settings page
- Notice the option that reads Retention period (day): 30
- Change this value to the number of days you would like to have your report go far back to
Note 1: Because you are increasing the number of days to keep a history of events, keep an eye on how much free space gets left on C:\ as time goes by; yet that the events database will grow larger in size.
Note 2: Keep in mind that after the retention period of events gets increased, you will not be able to pull a report for that amount of time until the number of days set have elapsed since the date it was set. Because events that fall off that retention period get purged every night with the nightly jobs, increasing the retention period will not make old events appear, they had been removed already.
Note 3: Previewing a report could show incomplete information for the selected Date Range. To get the complete report, press the button to download the document on the selected file format.