Allocated Space in backups and metadata displays incorrectly for large volumes from ESXi Agentless VM (4039746)

Return

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title

Allocated Space in backups and metadata displays incorrectly for large volumes from ESXi Agentless VM
Description

After upgrading to Rapid Recovery 6.3, allocated space and metadata is incorrectly displayed for large volumes when using vCenter/ESXi agentless protection. This is a GUI/cosmetic issue and does not affect backup jobs.
Cause

The issue has been identified as defect RR-109442. The defect will be evaluated by our Product Team for inclusion in a future release of Rapid Recovery.

A list of "Resolved Issues" is published in the product Release Notes accompanying new releases that can be referenced to identify if a fix for this defect has been implemented. Product Release Notes are available in the "Release Notes and Guides” area of our Support Portal

For more information on our Product Enhancements and Defects policy, see details published in our Global Support Guide available on the Support Portal.
Resolution

Workaround:
Please open a Service Request with support and request a patch to resolve this issue.
Defect ID

RR-109442

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title