Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
W2016 Export Replicated RP on localhost fails WMI class "MsvmVirtualSystemGlobalSettingData" not found
Description
When attempting to export from a replicated recovery point to a local hyper-v host, the operation fails.
The message states that it can be caused by one of the following:
WMI provider is not correctly registered.
The user does not have permission to access the necessary WMI Data
WMI provider is blocked by local or domain security politics.
Message about failing WMI query: select * from Msvm_VirtualSystemGlobalSettingData where ExternalDataRoot = 'D:\Cinn-HyperV\GLCF-DC1-del' -namespace root\virtualization\v2
Cause
Known issue affecting Windows 2016 based Rapid Recovery 6.1.1 installation with hyper-v being used as local virtual export target.
Resolution
Contact support for custom binary addressing this issue.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Rapid Recovery
6.1.1
Topic(s):
Troubleshooting
Article History:
Created on: 3/15/2017 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.