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The backup fails during "Preparing Snapshot" phase with one of the following errors:
Also, the System event log on the Agent in question shows multiple VolSnap errors when this happens.
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
Modify the registry at your own risk. Quest does not provide support for problems that arise from improper modification of the registry. The Windows registry contains information critical to your computer and applications. Make sure you back up the registry before modifying it. For more information on the Windows Registry Editor and how to back up and restore it, refer to Microsoft Article ID 256986 “Description of the Microsoft Windows registry” at Microsoft Support.
Re-run backup and verify success.__________