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Jobs that require mounting a recovery point fail, claiming an error condition with AAVdisk. Error message may state: “Cannot start service AAVdisk on computer” or in Events, part of the stack trace will include "Replay.Common.Contracts.TevoLib.TevoLibraryErrorException: TevoMountReplay failed with error -2147023834 (0x80070426 - The service has not been started)"
Jobs that will be affected by AAVdisk include any job that requires a mounted recovery point:
AAVDISK driver may be in an unstable state, or an upgrade to the software might have been implemented without a complete core server reboot.
To resolve this issue, stop the Core service and reboot the Core server, which should reload the AAVdisk driver.
If, after restarting, the error occurs again, complete the following steps.