Online authentication
A Quest Software account is required in order to use Toad Edge. If you do not have a Quest account yet, you can create one after launching the application.
Toad Edge also requires you to perform online authentication by signing in to your Quest account at least once per every 30 days. If you are signed in to your account and Toad Edge is able to reach the authentication servers, the process is done automatically on each application launch.
For additional information, please review the
Toad Edge Installation Guide
At times, the authentication may not be performed for various reasons, e.g. firewall settings, lack of internet connection. In such cases, the situations which may occur:
Toad Edge has been installed, but has not been authenticated yet
- You have to sign in to your Quest account in order to authenticate the application for the first time and use it
Toad Edge cannot reach authentication servers. It has been less than 30 days since the last authentication
- A warning dialog will be displayed. You will be still able to use the application up until the 30 day mark
Toad Edge cannot reach authentication servers. It has been more than 30 days since the last authentication
- A warning dialog is displayed. You will not be able to use the application until you sign in to your Quest account
NOTE: Offline Licensing method (version 1.2 and above) is available in case your connection to the Internet is restricted. See Offline licensing for more information. The Offline and Online licenses for Toad Edge are separate purchases. Toad Edge customers are not automatically entitled to both. To purchase either one, please contact your Quest Account Manager, or call Quest Sales at (800) 306-9329 or email them at Sales@quest.com.