Foglight for VMware 7.1.0 - User Guide (Lite version)

Table 258. Rule Definition
Conditions	State	Action
All monitored virtual switches have valid credentials.	Normal	None
The credentials for a virtual switch are invalid which prevents data collections for the configurations associated with that switch.	Fatal	None

Appendix: Alarm Messages

This describes the alarm messages generated by the VMware Performance Agent, and suggests possible solutions.

An error has occurred while attempting to connect to the vCenter. Please review the credentials used by the agent for accessing the vCenter.

Possible solutions:

•

Ensure the VMware Performance Agent properties contain a valid user name and password.

The user account configured for the agent does not have sufficient permissions to perform its collections. Please review the agent configuration and ensure the correct account is being used and that this account has the necessary permissions in the VMware environment.

Possible solutions:

•

Ensure the VMware Performance Agent credentials are configured to grant sufficient user permissions.

•

Ensure the user has sufficient permissions on the Virtual Center.

The agent was unable to connect to the vCenter. Please review the Host Name and Host Port in the agent configuration. If these are correct there may be issues in your network preventing the connection to the vCenter.

Possible solutions:

•

Incorrect host name

•

Ensure the VMware Performance Agent properties contain a valid host name.

•

Incorrect port number

•

Ensure the VMware Performance Agent properties contain a valid port number.

•

The specified host name does not resolve in DNS

•

Correct any DNS issues.

•

The specified IP address not reachable

•

Correct any network issues.

The agent was unable to connect to the vCenter. Please review the Host Name and Host Port in the agent configuration. If these are correct there may be an issue with the vCenter causing it to refuse connections. Please contact the administrator of the VMware environment to ensure the vCenter is operating normally.

Possible solutions:

•

Incorrect host name

•

Ensure the VMware Performance Agent properties contain a valid host name.

•

Incorrect port number

•

Ensure the VMware Performance Agent properties contain a valid port number.

An invalid Host Port value has been used in one or more attempts to connect to the vCenter. Please review your agent configuration to ensure proper connection information has been entered.

Possible solutions:

•

Incorrect port number

•

Ensure the VMware Performance Agent properties contain a valid port number.

The vCenter defined in the agent configuration is running a version that is not supported by this product. Please review the Host Name and Host Port in the agent configuration to ensure the connection settings point to the intended system. You may also need to contact your VMware administrator to ensure it is on one of the supported versions.

Possible solutions:

•

Update the vCenter to a supported version.

The agent is unable to find a route through the network to communicate with the vCenter. Please contact your network administrator to ensure that the Foglight, Agent (if separate), and vCenter systems are able to communicate or to resolve other network issues that may be resulting in this issue.

Possible solutions:

•

Incorrect host name

•

Ensure the VMware Performance Agent properties contain a valid host name.

•

Incorrect port number

•

Ensure the VMware Performance Agent properties contain a valid port number.

•

The specified host name does not resolve in DNS

•

Correct any DNS issues.

•

The specified IP address not reachable

•

Correct any network issues.

A problem occurred connecting to the vCenter. Please review your agent configuration to ensure proper connection information has been entered.

Possible solutions:

•

Incorrect host name

•

Ensure the VMware Performance Agent properties contain a valid host name.

•

The specified host name does not resolve in DNS

•

Correct any DNS issues.

•

The specified IP address is not reachable

•

Correct any network issues.

The agent was unable to construct a valid URL from the connection information provided. Please review your agent configuration to ensure proper connection information has been entered.

Possible solutions:

•

Incorrect host name

•

Ensure the VMware Performance Agent properties contain a valid host name.

An unexpected error occurred while connecting to the vCenter. Please review your agent configuration to ensure proper connection information has been entered.

Possible solutions:

•

Incorrect host name

•

Ensure the VMware Performance Agent properties contain a valid host name.

•

Incorrect credentials

•

Ensure the VMware Performance Agent properties contain a correct user name and password.

•

Incorrect port number

•

Ensure the VMware Performance Agent properties contain a valid port number.

•

The specified host name does not resolve in DNS

•

Correct any DNS issues.

•

The specified IP address not reachable.

•

Correct any network issues.

The agent has entered an invalid state and is unable to proceed with normal operation. This situation may be self-correcting. However, if you continue to see this message, please deactivate the agent and then reactivate it one or two minutes after deactivation completed. If the situation continues please contact Quest Support.

Possible solutions:

•

If alarm reoccurs, contact Quest Support

The agent was unable to establish a secure SSL connection to the vCenter. Please review your agent configuration to ensure proper connection information has been entered.

Possible solutions:

•

Incorrect connection settings

•

Ensure the VMware Performance Agent properties contain a valid host name and port number.

•

vCenter not accepting SSL connections

•

Enable SSL Connections in your Virtual Center.

An unexpected error occurred while connecting to the vCenter. Please review your agent configuration to ensure proper connection information has been entered.

Possible solutions:

•

Incorrect host name

•

Ensure the VMware Performance Agent properties contain a valid host name.

•

Incorrect credentials

•

Ensure the VMware Performance Agent properties contain a correct user name and password

•

Incorrect port number

•

Ensure the VMware Performance Agent properties contain a valid port number.

•

The specified host name does not resolve in DNS.

•

Correct any DNS issues.

•

The specified IP address not reachable.

•

Correct any network issues.

Collecting performance data for one or more specific entities has caused the performance data request to the vCenter to fail. No further performance data will be collected for these entities. Please review the status of these entities in the VMware Environment and address any serious issues that may have occurred. Once the entities are operating normally, they can be removed from the Agent-Managed Blacklisted Entities list and performance data collections will resume for the entities. Consult the Foglight for VMware documentation for the procedure for removing an entity from the Agent-Managed Blacklisted Entities list.

Possible solutions:

•

Resolve any errors with these entities in the virtual environment.

Collecting performance data for 25 or more specific entities has caused the performance data request to the vCenter to fail. Due to the size of this number it is likely that an issue with the virtual environment is the root cause and these entities are not specifically at fault. Please resolve any known environment issues. If the situation continues, please contact Quest Support.

Possible solutions:

•

Resolve any known environment issues.

An unexpected issue occurred during data collection from the vCenter. Please review your environment to ensure that data collection has resumed in a normal fashion. If there is a persistent problem or this message recurs regularly please contact Quest Support.

Possible solutions:

•

Confirm that the VMware data collection resumed after the issue was encountered by the agent. If the Foglight installation is not receiving VMware monitoring data or this message occurs regularly, contact Quest Support.

Appendix: Metrics

This lists what metrics are collected by the VMware Performance Agent, and explains the collected metrics.

Virtual machine metrics

Table 259. Virtual machine metrics
Topology	Metric name	Description
host.cpus.processor	usedHz	CPU usage, as measured in hertz, during the interval
host.cpus.processor	percentSystemTime	Amount of time spent on system processes on each virtual CPU in the virtual machine
host.cpus.processor	Utilization	CPU usage as a percentage during the interval
host.cpus	usedHz	CPU usage, as measured in hertz, during the interval
host.cpus	percentSystemTime	The percent of time spent on system processes on each virtual CPU in the virtual machine
host.cpus	Utilization	CPU usage as a percentage during the interval
cpus.processor	percentReadyTime	The percent of time that the virtual machine was ready, but could not get scheduled to run on the physical CPU during last measurement interval
cpus.processor	swapWaitPercent	The percent of CPU time spent waiting for memory swap-in
cpus.processor	maxlimited	The percent of time the virtual machine is ready to run, but is not running because it has reached its maximum CPU limit setting
cpus.processor	coStopPercent	The percent of time the virtual machine is ready to run, but is unable to run due to co-scheduling constraints
cpus	percentReadyTime	The percent of time that the virtual machine was ready, but could not get scheduled to run on the physical CPU during last measurement interval
cpus	summedPercentReady	Sum of all vCPU's percentReadyTime
cpus	swapWait	CPU time spent waiting for memory swap-in
cpus	swapWaitPercent	The percent of CPU time spent waiting for memory swap-in
cpus	maxlimited	The percent of time the virtual machine is ready to run, but is not running because it has reached its maximum CPU limit setting
cpus	coStop	Time the virtual machine is ready to run, but is unable to run due to co-scheduling constraints
cpus	coStopPercent	The percent of time the virtual machine is ready to run, but is unable to run due to co-scheduling constraints
cpus	demand	The amount of CPU resources a virtual machine would use if there were no CPU contention or CPU limit
cpus	latency	Percent of time the virtual machine is unable to run because it is contending for access to the physical CPU(s)
cpus	shares	The priority of CPU resource allocation
cpus	reservation	Amount of CPU resource reserved for virtual machine
cpus	limit	Max of CPU resource can be allocated to VM due to limit setting
host.memory	consumed	Amount of host physical memory consumed by host
host.memory	utilization	Memory usage as percentage of total configured or available memory
host.memory	capacity	Amount of configured memory
memory	active	Amount of memory that is actively used, as estimated by VMkernel based on recently touched memory pages
memory	allocated	Amount of configured memory
memory	balloon	Amount of memory allocated by the virtual machine memory control driver
memory	balloonTarget	Target value set by VMkernal for the virtual machine's memory balloon size
memory	capacity	Amount of configured memory
memory	granted	Amount of host physical memory or physical memory that is mapped for a virtual machine
memory	limit	Max of physical memory can be allocated to virtual machine due to limit setting
memory	overhead	Host physical memory consumed by the virtualization infrastructure for running the virtual machine
memory	reservation	Amount of memory resource reserved for virtual machine
memory	shared	Amount of guest physical memory that is shared with other virtual machines
memory	shares	The priority of memory resource allocation
memory	swapIn	Amount swapped-in to memory from disk
memory	swapOut	Amount of memory swapped-out to disk
memory	swapped	Current amount of guest physical memory swapped out to the virtual machine swap file by the Vmkernel
memory	swapTarget	Target size for the virtual machine swap file
memory	vmSwapInRate	Rate at which memory is swapped from disk into active memory during the interval
memory	vmSwapOutRate	Rate at which memory is being swapped from active memory to disk during the current interval
host.network.interface	inboundPacketsDropped	Number of received packets dropped during the collection interval
host.network.interface	outboundPacketsDropped	Number of transmitted packets dropped during the collection interval
host.network.interface	packetsReceived	Packets received per second during the interval
host.network.interface	packetsSent	Packets transmitted per second during the interval
host.network.interface	receiveRate	Average amount of data received per second during the interval
host.network.interface	sendRate	Average amount of data transmitted per second during the interval
host.network	packetsReceived	Sum of packetsReceived of all NICs
host.network	packetsSent	Sum of packetsSent of all NICs
host.network	receiveRate	Sum of receiveRate of all NICs
host.network	sendRate	Sum of sendRate of all NICs
host.network	transferRate	Sum of transferRate of all NICs
network.interface	networkPacketLoss	percent of dropped packets
network.interface	utilization	deprecated metric
network	networkPacketLoss	average percent of dropped packets of all NICs
network	utilization	deprecated metric
host.storage.physicalDisk	bytesRead	Average bytes read from the disk each second during the collection interval.
host.storage.physicalDisk	bytesWritten	Average bytes written to disk each second during the collection interval
host.storage.physicalDisk	reads	Average number of read commands issued per second from the disk during the collection interval.
host.storage.physicalDisk	writes	Average number of write commands issued per second to the disk during the collection interval.
host.storage.logicalDisk	capacityAvailable	Percent of available capacity of the logical disk
host.storage.logicalDisk	capacityUsed	Percent of used capacity of the logical disk
host.storage.logicalDisk	spaceAvailable	Available space of the logical disk
host.storage.logicalDisk	spaceUsed	Used space of the logical disk
host.storage.logicalDisk	totalSpace	Total space of the logical disk
host.storage	diskBytesRead	Sum of bytesRead of all physical disks
host.storage	diskBytesWritten	Sum of bytesWritten of all physical disks
host.storage	diskTransferRate	Sum of transferRate of all physical disks (diskBytesRead + diskBytesWritten)
host.storage	diskReads	Sum of reads of all physical disks
host.storage	diskWrites	Sum of writes of all physical disks
host.storage	diskUtilization	Percent of used capacity of all logical disks
host.storage	spaceAvailable	Sum of spaceAvailable of all logical disks
host.storage	spaceUsed	Sum of spaceUsed of all logical disks
storage.physicalDisk	commandAbortsRate	Number of SCSI commands aborted per second during the collection interval.
storage.physicalDisk	commandsIssuedRate	Number of SCSI commands issued per second during the collection interval.
storage.physicalDisk	bytesTotal	Average bytes transfer of disk each second during the collection interval. (bytesRead + bytesWritten)
storage.datastore(VMWDatastoreUsage)	read	Average bytes read from the datastore each second during the collection interval.
storage.datastore(VMWDatastoreUsage)	write	Average bytes written to datastore each second during the collection interval
storage.datastore(VMWDatastoreUsage)	transferRate	Average transferRate of the datastore each second during the collection interval. (read + write)
storage.datastore(VMWDatastoreUsage)	readCommands	Average number of read commands issued per second from the datastore during the collection interval.
storage.datastore(VMWDatastoreUsage)	writeCommands	Average number of write commands issued per second to the datastore during the collection interval.
storage.datastore(VMWDatastoreUsage)	iops	Average number of commands issued per second to the datastore during the collection interval. (readCommands + writeCommands)
storage.datastore(VMWDatastoreUsage)	readLatency	Average amount of time for a read operation from the datastore
storage.datastore(VMWDatastoreUsage)	writeLatency	Average amount of time for a write operation to the datastore
storage.datastore(VMWDatastoreUsage)	averageLatency	Average amount of time for a I/O operation to the datastore
storage.virtualDisk	busResets	Number of SCSI-bus reset commands issued during the collection interval.
storage.virtualDisk	commandsAborted	Number of SCSI commands aborted during the collection interval.
storage.virtualDisk	iops	Average number of commands issued per second to the virtual disk during the collection interval
storage.virtualDisk	numberReadAveraged	Average number of read commands issued per second to the virtual disk during the collection interval
storage.virtualDisk	numberWriteAveraged	Average number of write commands issued per second to the virtual disk during the collection interval
storage.virtualDisk	read	Rate of reading data from the virtual disk
storage.virtualDisk	write	Rate of writing data to the virtual disk
storage.virtualDisk	throughput	Rate of data throughput of the virtual disk. (read + write)
storage.virtualDisk	totalReadLatency	Average amount of time for a read operation from the virtual disk
storage.virtualDisk	totalWriteLatency	Average amount of time for a write operation to the virtual disk
storage.virtualDisk	totalCommandLatency	Average amount of time for a I/O operation to the virtual disk
storage.virtualDisk	readLoadMetric	Storage DRS virtual disk metric for the read workload model
storage.virtualDisk	writeLoadMetric	Storage DRS virtual disk metric for the write workload model
storage.virtualDisk	readOIO	Average number of outstanding read requests to the virtual disk during the collection interval
storage.virtualDisk	writeOIO	Average number of outstanding write requests to the virtual disk during the collection interval.
storage	datastoreRead	Sum of read of all datastores
storage	datastoreWrite	Sum of write of all datastores
storage	datastoreTransferRate	Sum of transferRate of all datastores
storage	datastoreReadCommands	Sum of readCommands of all datastores
storage	datastoreWriteCommands	Sum of writeCommands of all datastores
storage	datastoreIops	Sum of iops of all datastore
storage	diskCommandAbortsRate	Sum of commandAbortsRate of all physical disks
storage	diskCommandsIssuedRate	Sum of commandsIssuedRate of all physical disks
storage	diskReadRequestsRate	Sum of reads of all physical disks
storage	diskWriteRequestsRate	Sum of writes of all physical disks
VMWVsanObject	read	Rate of reading data from the vSAN object (A virtual disk is a vSAN object)
VMWVsanObject	write	Rate of writing data from the vSAN object
VMWVsanObject	transferRate	Rate of data transferRate of the vSAN object (read + write)
VMWVsanObject	readCommands	Average number of read commands issued per second to the vSAN object during the collection interval
VMWVsanObject	writeCommands	Average number of write commands issued per second to the vSAN object during the collection interval
VMWVsanObject	iops	Average number of commands issued per second to the vSAN object during the collection interval
VMWVsanObjectContent	read	Rate of reading data from the vSAN Content(A vSAN object may store on several contents(phisical disk), depends on vSAN policy)
VMWVsanObjectContent	write	Rate of writing data from the vSAN Content
VMWVsanObjectContent	transferRate	Rate of data transferRate of the vSAN Content (read + write)
VMWVsanObjectContent	readCommands	Average number of read commands issued per second to the vSAN Content during the collection interval
VMWVsanObjectContent	writeCommands	Average number of write commands issued per second to the vSAN Content during the collection interval
VMWVsanObjectContent	iops	Average number of commands issued per second to the vSAN Content during the collection interval

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Foglight for VMware 7.1.0 - User Guide (Lite version)

VMW Virtual Switch Credentials Invalid

Appendix: Alarm Messages

Appendix: Metrics

Virtual machine metrics