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NetVault 13.3.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Unloading a tape

To unload a tape:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate and click the drive.
3
Click Unload.
After unload request is sent successfully, a message is displayed.
In a library, the tape is moved to an available slot, while in a standalone drive the tape is ejected.

Loading a tape

To load a tape:
1
In the Navigation pane, click Manage Devices.
2
In the list of slots, select the slot that contains the tape, and click Load.
After the load request is sent successfully, a message is displayed.
The tape is loaded in an available drive.

Marking media for re-use

To manually mark a piece of media for re-use:
1
In the Navigation pane, click Manage Devices.
2
In the list of drive/slot, click the drive/slot in which the piece of media resides, and click Re-use.
3
In the confirmation dialog, click OK.
4
When a piece of media is manually marked for re-use, NetVault will retain its media label and group associations. To reuse such media, you must set the Reuse Media option on the Target tab to either Any or With Same Group Label as Target Media. NetVault will overwrite the existing data on the media when they are re-used.
 
* 
NOTE: The media re-use option does not work for the NetVault SmartDisk devices. The NetVault SmartDisk devices use a process called Garbage Collection which finds and removes the chunks that are no longer in use from the chunk store and reclaims the disk space.

Removing a tape drive

You can use the following procedure to remove a tape drive that is no longer required.

When you remove a tape drive, the information about the tape that is loaded is not deleted from the NetVault Database. You can use the tape on any other drive that supports the media type. Scanning is not required if you use the tape in the same NetVault domain. In a different NetVault Domain, you must scan the tape to access the backups.

To remove a tape drive:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate and click the library that contains the drive.
3
Click Modify.
4
On the Edit Device page, click the drive to be removed.
5
In the Selected Drives area, click Remove Drive.
-OR-
Click the applicable drive and then click Remove.
6
Click Save.
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