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NetVault 13.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Cloning a deployment task

You can use the clone method to create a deployment task from an existing task. After the task is cloned, you can modify the installation packages, target clients, and other installation settings for the task.

To create a deployment task from an existing task:
1
In the Navigation pane, click Deployment Task Status.
2
In the task table, select the task, and click Clone.
3
Complete Step 3 through Step 11 in the section Performing push installations.

Adding clients

This section includes the following topics:

•
Adding a client to the NetVault Server
•
Adding multiple clients
•
About firewall settings
•
Locating a client
•
Checking communication through a firewall
•
Adding a server as a client

Adding a client to the NetVault Server

To use a client in a backup or restore operation, you must first add the client to the NetVault Server. You can use the configuration wizard to add and configure a NetVault Client.

 
* 
NOTE: A NetVault Server can only support clients of the same version as itself or older. The NetVault Client software version cannot be higher than the NetVault Server software version.
To add a client to the NetVault Server:
1
In the Navigation pane, click Manage Clients, and then click Add Client.
On Linux-based machines, you can also start the wizard from the Guided Configuration link. In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Add Clients.
2
In the list of available clients, select the client that you want to add, and click Next.
The list includes machines that are automatically discovered on the network broadcast range. These are machines on which you have installed the NetVault Server or Client software.
You can view the following information about the machines:
•
Status: Displays the status icons, which indicate whether the client is online of offline.
•
Client: Displays the NetVault name assigned to the client.
•
Version: Displays the NetVault version installed on the machine.
•
Description: Displays the client description.
3
If the client is password-protected, type the NetVault password for the client. You can also provide the root or administrator password for the client.
If a NetVault password is not set for the client, provide the root or administrator password for the client.
Click Next.
This page is not displayed if security is disabled on the client. For more information, see Configuring security settings.
4
Type a descriptive text for the client, and click Next.
5
If the client resides on a network that is outside the firewall, select the Client is Outside Firewall check box, and configure the firewall settings. For more information, see About firewall settings.
Click Next.
6
After the client is successfully added to the server, a message is displayed.

Adding multiple clients

When adding clients to a Windows-based or Linux-based NetVault Server, can use the following procedure to add multiple clients at the same time.

 
* 
NOTE: A NetVault Server can only support clients of the same version as itself or older. The NetVault Client software version cannot be higher than the NetVault Server software version.
To add multiple clients to a NetVault Server:
1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, select the Install Software/Add Clients option.
2
On the Machines to Be Added as Clients page, next to Machines, click the add (+) icon, and select a method for adding the deployment targets.
3
In the Add Machines window, on the Machine Details tab, enter the following details based on your method selection.
 
Method
Description

By FQDN or IP

To manually add the deployment targets, select this method.

On the Machine Details tab, specify the FQDN or IP address of the client.

Click Next.

From Active Directory

To select machines from an Active Directory Domain, select this method.

On the AD Details tab, provide the following details:

•
AD Server Address: Type the host name or IP address of the Active Directory Server.
•
User Name: Specify a Domain Account that is in the local Administrators group of all target machines.
The user name must be specified in the following format:
<AD domain>\<user name>
— or —
<NETBIOS name>\<user name>
— or —
<user name>@<AD domain>
•
Password: Specify the password for the user account.

Optionally, if you want NetVault to remember the password for this user name, select Save Credential.

NOTE: Saved credentials are visible only to the user who saved them. They are not available to any other users.

Click Connect.

In the list of Active Directory Objects, select the target machines, and click Next.

From a file

To import the target list from a file, select this method.

In the Add machines from file dialog box, click Select a file. After selecting the file in the browse window, click OK to upload the file.

For more information about the file format, see File format for specifying deployment targets.

From available machines

To add a client from available machines, select this method.

On the NetVault Machine Details tab, select the client that you want to add.

Provide the NetVault password in the Machine Password box.

Click Next.

4
Configure the applicable parameters.
 
Option
Description

Installation Settings

On the Installation Settings tab, provide the NetVault password.

If no NetVault password is set for the client, specify the administrator password for the machine.

Click Next.

Client Settings

On the Client Settings tab, provide the following details:

•
Client Description: Type a descriptive text for the client.
Client description can help you determine the location of the client or the role of the machine.
•
Client Group: To add the client to one or more client groups, select the corresponding check boxes.
The client groups that are configured to contain all clients are selected by default. You cannot change these selections.

Click Next.

Firewall Settings

If the client resides on a network that is outside the firewall, select the Client is Outside Firewall check box on the Firewall Settings tab, and provide the TCP/IP port specifications. For more information about these settings, see About firewall settings.

5
To save the client details, click OK.
6
Before submitting the task, do the following:
•
Click Verify to check connectivity to the clients. If any errors are reported, click Edit, and modify the applicable installation parameters.
•
If you want to assign a user-defined task name, type the name in the Task Name box.
7
To submit the task, click Add Clients.
You can monitor the progress and status of the task from the Deployment Task Status page. For more information, see Monitoring deployment tasks.
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