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Foglight for Exchange 6.3.0 - Foglight for Office 365 User Guide

Getting started with Foglight for Office 365 Administering monitoring agents and collected data Monitoring your environment Foglight for Office 365 views

Managing ADFS agents

ADFS (Active Directory® Federation Services) agents collect data from the Exchange Online environment, which is then used to populate the performance metrics presented in the Office 365 Environment dashboard and views.

This section describes how to:

•
Add and configure ADFS agents
•
Activate, deactivate, and delete agents
•
Start and stop data collection
•
Edit ADFS agents properties

Add and configure ADFS agents

To add and configure an ADFS agent:
1
Click Create Agent on the Agents management toolbar.
The Create an ADFS Agent wizard appears.
2
On the Configure Agent Properties page, configure the properties for the ADFS agents.
•
Host Name. The fully qualified domain name (myServer.myDomain.com) of the target server from which data is to be collected.
•
Communication Protocol. Selects to run the WMI query through DCOM or WinRM.
•
WinRM Port. The WinRM port number on the monitored server. This property only appears if the Communication Protocol is set to WinRM through HTTP or WinRM through HTTPS.
* 
NOTE:
1. When selecting Enable SSL For LDAP, import the root certificate of the monitoring domain into both FglAM and Foglight keystore.
2. Ensure that the Subject Alternative Name of the certificate used by LDAP service includes both server FQDN and Domain name.
For detailed information on how to import certificate into both FMS and FglAM keystore in FIPS-compliant mode, refer to Managing certificates for FglAM and Managing certificates for FMS in FIPS-compliant mode .
For detailed information on how to import certificate into both FMS and FglAM keystore in non-FIPS mode, refer to Managing certificates for FglAM and Managing certificates for FMS in non-FIPS mode .
Click Next.
3
On the Select the Agent Manager Host page, select the Foglight Agent Manager host to be used for the new ADFS agent instances.
The table displays the following Foglight Agent Manager information (the same information is displayed on the Administration > Agents > Agent Hosts dashboard):
•
Host Name
•
Agent Manager Version
•
OS Type
•
OS Architecture
•
The Agent Package Deployed column indicates whether the Foglight for Office 365 agent package is already deployed to the Agent Manager host(s). A green check in this column indicates that the agent package has been deployed.
Click Next.
4
On the Assign and Validate Domain Credentials page, review the available credentials, and edit them, as necessary.
•
To create a new credential, click Add domain to a new credential.
•
In the Create New Credential and Assign dialog box, create a credential that you want to use to access the monitored resource. Type a new credential name, domain, user name, password, and lockbox, and click Submit.
•
To select an existing credential, click Add domain to an existing credential.
•
In the Select Existing Credential dialog box, select an existing credential, and click Submit.
Click Next.
5
On the Summary page, review the configuration settings chosen for the new agent, and click Finish.
The Agent Setup wizard closes. The ADFS agent is now added and configured, and appears in the Agents management view.

Edit ADFS agents properties

The Agent Edit wizard guides you through the process of editing the ADFS agent properties.

To edit the ADFS agent properties:
1
In the Agents management table, click the Edit icon in the Edit column for the agent whose properties you want to edit.
The Agent Edit wizard appears.
2
On the Configure Agent Properties page, configure the properties for the selected agent.
•
Communication Protocol. Selects to run the WMI query through DCOM or WinRM.
•
WinRM Port. The WinRM port number on the monitored server. This property only appears if the Communication Protocol is set to WinRM through HTTP or WinRM through HTTPS.
Click Next.
3
On the Assign and Validate Domain Credentials page, review the available credentials, and edit them, as necessary.
•
To create a new credential, click Add domain to a new credential.
•
In the Create New Credential and Assign dialog box, create a credential that you want to use to access the monitored resource. Type a new credential name, domain, user name, password, and lockbox, and click Submit.
•
To select an existing credential, click Add domain to an existing credential.
•
In the Select Existing Credential dialog box, select an existing credential, and click Submit.
Click Next.
4
On the Summary page, review the configuration settings chosen for the new agent, and click Finish.
The Agent Edit wizard closes. The ADFS agent properties are now updated.

Configuring ADFS agent properties

The properties of an ADFS agent are required to connect to Exchange Online environment from which data is to be collected. These properties are either specified when the agent instance is configured or have a default value.

To display an agent’s properties page:
1
From the navigation panel, navigate to Dashboards > Administration > Agents > Agent Status.
2
On the Agent Status dashboard, select an ADFSAgent agent from the list and click Edit > Edit Properties.
The Agent Status dashboard refreshes, showing the current properties for the selected agent instance.
Figure 4. ADFS Agent properties

The following tables describe the properties that can be modified for either an individual ADFS agent instance or for all agent instances, by clicking Modify the private properties for this agent or Modify the properties of all ADFSAgent agents links, respectively.

 
* 
NOTE: Configure the global agent properties for all agent instances first, then modify the private properties for any instances that require further configuration.

Use the specify the hostname section to specify the target server from which data is to be collected.

 
Table 5. ADFSAgent properties - “specify the host name” section
Property
Default
Description

Host Name

N/A

The fully qualified domain name (myServer.myDomain.com) of the target server from which data is to be collected.

Network Connection Timeout

60000

Specifies how long (milliseconds) the system waits for a response from the remote server before it times out. That is, the time in milliseconds that a data collection query will run before it is presumed to have failed and the network connection is terminated.

Communication Protocol

WinRM Through HTTP

Selects to run the WMI query through DCOM, WinRM Through HTTP, or WinRM Through HTTPS.

WinRM Port

5985

Determines the WinRM port number in the monitored server.

 

The selection made in the Monitored Services section defines the services that are to be monitored by the selected agent(s). The services monitored by default are listed in the following table.

 
Table 6. ADFSAgent properties - “Monitored Services” section
Service Name
Display Name

adfssrv

Active Directory Federation Services

MSSQL$MICROSOFT##WID

Windows Internal Database

MSSQL$MICROSOFT##SSEE

Windows Internal Database (MICROSOFT##SSEE)

The selection made in the Data Collection Scheduler section defines the data collection schedule to be used to collect performance metrics.

* 
NOTE: The settings in this section are global and apply to all agents of type ADFSAgent.

The following table lists the collectors being used by the cartridge and the default collection interval for each (as defined in the defaultSchedule).

.
 
Table 7. ADFSAgent properties - Data Collection Scheduler section
Collector Name
Default Collection Interval

Service Collection

5 minutes

Performance Counter Collection

5 minutes

Diagnostic Test

1 hours

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