This section provides information about problems that you might encounter while monitoring your environment with Foglight Resource Optimizer, and describes the solutions available to troubleshoot these problems.
This section includes the following topics:
Users must evaluate the time a VM needs to shut down for reclaiming resources.
For example, if the evaluation result is 5 minutes, users must:
1. Add -Dcom.quest.hyperv.timeout.minutes=5 to the FglAM_HOME\state\default\config\baseline.jvmargs file.
2. Restart the Foglight Agent Manager to load the parameter and use the new value.
With default configuration, the recommendations provided by the Foglight Resource Optimizer for Hyper-V Environments are not displayed on the Federation Master.
Workaround:
1. Add the following line to the FOGLIGHT_HOME\config\server.config file on Federation Master:
server.vm.option0 = "-Doptimizer.hyperv.vm.life.period.millis=1800000";
2. Save changes, and then restart the Management Server.
Foglight includes a licensing capability that restricts access to those features that are defined in the license. Any Management Server installation requires a license that grants access to server-specific parts of the browser interface and the features associated with them. Foglight cartridges are also license-protected. While some cartridges are covered by the base Foglight license (such as Foglight Agent Manager cartridges and Foglight for Infrastructure), others may require an additional license. Foglight Resource Optimizer is covered by the Foglight Evolve Operate and Flex license and Foglight for Virtualization, Enterprise Edition license.
To activate a trial or a purchased commercial license:
The Foglight Resource Optimizer release package contains the following:
Foglight Resource Optimizer 6.3.0 comes pre-installed and enabled on Foglight Evolve 9.3 or Foglight for Virtualization, Enterprise Edition 8.9.3.
Foglight Resource Optimizer can be installed on the Foglight Management Server versions listed in the Upgrade and Compatibility section.
Note: Based on current model, Foglight Resource Optimizer for Hyper-V Environments only support VMs on Cluster Shared Volume (CSV).
To install Foglight Resource Optimizer for VMware Environments version 6.3.0:
For cartridge installation instructions, see “Installing Foglight cartridges” in the Foglight Administration and Configuration Help.
To install Foglight Resource Optimizer for Hyper-V Environments version 6.3.0:
For cartridge installation instructions, see “Installing Foglight cartridges” in the Foglight Administration and Configuration Help.
If you plan to reclaim resources that require a VM shutdown (for example, Change CPU or Memory Allocation, Power Off VM, etc.), and there is no Integration Service on the targeted VM, save all data on that VM before performing the reclaim action.
VMs without Integration Services cannot be shut down successfully. Instead, the VMs are turned off, and all unsaved data is lost.
If you plan to reclaim resources that require a VM shutdown (for example, Change CPU or Memory Allocation, Power Off VM, etc.), and there are no VMware Tools installed on the targeted VM, save all data on that VM before performing the reclaim action.
VMs without VMware Tools cannot be shut down successfully. Instead, the VMs are turned off, and all unsaved data is lost.
Additional information is available from the following:
This section contains information about installing and operating this product in non-English configurations, such as those needed by customers outside of North America. This section does not replace the materials about supported platforms and configurations found elsewhere in the product documentation.
This release is Unicode-enabled and supports any character set. In this release, all product components should be configured to use the same or compatible character encodings and should be installed to use the same locale and regional options. This release is targeted to support operations in the following regions: North America, Western Europe and Latin America, Central and Eastern Europe, Far-East Asia, Japan.
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Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
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