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ControlPoint 8.8 - for Office 365 Administration Guide

Preface The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Setting Up ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Updating the Scheduler Windows Jobs Using Sensitive Content Manager Services Registering and Re-registering the ControlPoint Online App for Modern Authentication Running ControlPoint Online Operations Using PowerShell Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Changing Settings to Improve Discovery Performance Changing Default Settings for Navigation Changing Trace Switch Logging Levels Changing Default Settings for Compliance Managing Site Provisioning Settings Setting Preferences for the ControlPoint Scheduler Changing Settings for Anomalous Activity Detection Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings ControlPoint Online-Specific Settings
Troubleshooting

Created (Hidden) Settings

"Created" settings are special-purpose settings that you can add to the ControlPoint Settings list if needed.  Generally, these settings should only be configured under special circumstances and with guidance from Quest Support.

NOTE:  When a setting is created, it is added to the category Special Purpose.

To create a ControlPoint Setting:

1From the ControlPoint Configuration Settings Manager, click [Create].

2Check the box to the left of each setting you want to create.

Config Settings CREATE SETTING

3Click [Insert].

To delete a Created setting:

NOTE:  You can only delete settings that are classified as "Created."  (That is, Basic and Advanced settings cannot be deleted.)

1In the ControlPoint Settings list, check the box to the left of each created setting you want to delete.

2Click [Delete].

When you delete a Created setting, it is removed from the current ControlPoint Settings list and once again becomes available from the Add Created Settings list.

Troubleshooting

 

ControlPoint Log Files

There are log files that can help in troubleshooting ControlPoint issues.

NOTE:  If you cannot diagnose your issue using the information in this guide and need to contact Quest Technical Support, have any applicable log file(s) readily available to help the Technical Support Specialist better assist you.

 

Installation Log (xcControlPoint.log)

The following installation log files are located on the machine on which ControlPoint was installed for the farm, in the directory C:\Program Files\Metalogix\ControlPoint Online\ControlPointFeatures\Logs:

·RollingAppenderDebugInfo  tracks the progress of the installation.

·RollingAppenderWarnErrorFatal.txt and log.txt record errors encountered during the installation.

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