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NetVault 13.0.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

About restoring data

Restore refers to reconstructing all or part of a system from a backup.

You can perform a restore job for various reasons, such as the following:

•
To recover lost or deleted data
•
To recover database or files that have been corrupted
•
To copy or move data to a different database or directory
•
To recover to a previous point-in-time, if some operation goes wrong
•
To migrate data when upgrading to a new system
•
To copy or move data to a test or production server
•
To recover from media failure, OS corruption, or loss of physical system

The NetVault plug-ins integrate with the native APIs to restore and recover application-specific data from backups. Depending on the application type, these plug-ins provide different methods and options to restore data.

In general, NetVault offers the following restore features:

•
Full and selective restores
•
Disaster recovery
•
Restores to alternate location
•
Restores to alternate server
•
Explore Snapshot

Role-based actions to restore jobs

 
Table 61. Role-based actions to restore jobs
Restore job actions
MSP administrator
Tenant Administrator
Tenant User

Create Restore Job

X

X

X

Create Restore Job - Manage Indices

X

X

X

Create Restore Job - Media List

X

 

 

Change Expiry Date

X

X

X

Restore job definition

To restore data, you need to create and submit a restore job. You can create a restore job definition from the Create Restore Job link in the Navigation pane.

A restore job definition includes the following components:

•
Selection list
•
Plug-in options
•
Target client name (when restoring to an alternate server)
•
Scheduling options
•
Source device options
•
Advanced restore options

These components are stored in NetVault Sets. For more information about NetVault Sets, see About NetVault Sets.

Each restore job has a Job ID number and a Job Name. The Job ID number is an auto-generated number. The Job Name is a user‑defined string that allows you to easily identify the job when monitoring its progress or viewing the job logs.

Creating restore jobs

You can use the restore job wizard to create and submit restore jobs. The wizard can be accessed from the Create Restore Job link in the Navigation pane.

To create a restore job:
1
In the Navigation pane, click Create Restore Job.
On the Create Restore Job — Choose Saveset page, the saveset table provides a list of available savesets.
Figure 21. Create Restore Job — Choose Saveset page

The table shows the saveset status, saveset name (Job Title and Saveset ID), selection set, plug-in, creation date and time, saveset size, and cataloged status.
The saveset status is indicated using the following icons.
 
Table 62. Saveset status icons
Icon
Description

Saveset is online (all segments are online).

Saveset is partially online (some segments are online).

Saveset is offline (all segments are offline).

The saveset list is sorted by creation date (newest to oldest). You can sort the list by one or more columns, as required. The arrowhead next to the column name indicates the sort order. For more information, see Sorting records in NetVault WebUI.
The Create Restore Job — Choose Saveset page loads a maximum of 5000 records initially. The total number of records fetched is displayed at the lower-right corner of the table.
You can click Load more to load the next set of records, if available. Each load action fetches a maximum of 5000 records. This button is disabled if there are no more records to load.
2
To set the filter options, view the page size setting, change the sorting order in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table. For more information, see Customizing tables in NetVault WebUI and Table 13).
You can use the Search option to filter the table data and quickly find entries that contain the specified string in any column values. You can also include wildcards (“?” or “*”) in the search filter string. For more information, see Searching for files in savesets.
3
Select the saveset that you want to use.
 
* 
NOTE: If the online backup index is unavailable for the selected saveset, the Confirm load dialog box is displayed. To load the index from the backup media, click OK, and then in the Load Index dialog box, type or select the number of days you want to store the index in the NetVault Database.
When you select a saveset, the following details are displayed in the Saveset Information area: job ID number, job title, tag, server name, client name, plug-in name, saveset date and time, retirement setting, Incremental Backup or not, archive or not, saveset size, and cataloged status.
4
Click one of the following options:
•
Restore All Using Defaults. This option selects the entire saveset and pre-populates the details on the Create Restore Job page. It then navigates you to the Create Restore Job page where you can optionally change the details by using the buttons beside each text box. The job name appears in the following format: Restore_Saveset savesetid_system date and time _jobid+1. Optionally, you can change the job name. For more information about changing the restore details, continue to the next step. To restore using the pre-populated defaults, skip to Step 11.
•
Restore. This option opens the Create Selection Set page. On the Create Selection Set page, select the items that you want to restore.
The data items that are available for selection depend on the plug-in in use. For more information about selecting data for restores, see the relevant plug‑in user's guide.
Click Edit Plugin Options, and configure the options that you want to use, and then click Next.
 
* 
NOTE: The restore options that are available to a job depend on the plug-in in use. For more information about these options, see the relevant plug-in user's guide.
5
On the Create Restore Job page, specify a name for the job.
Assign a descriptive name that allows you to easily identify the job for monitoring its progress.The job name can contain alphanumeric and non-alphanumeric characters, but it cannot contain non-Latin characters. There is no length restriction. However, a maximum of 40 characters is recommended on all platforms.
6
In the Target Client list, select the restore target. To restore data to the same client (from which data was backed up), use the default setting.
To restore data to an alternate client, select the target client in the list. Alternatively, click Choose. In the Choose the Target Client dialog box, select the client, and click OK.
7
In the Schedule list, select an existing Schedule Set, or click Create New, and configure the schedule type and schedule method. For more information. For more information, see Creating Schedule Sets.
The predefined set “Immediate” is selected by default. To run the job as soon as it is submitted, use this set.
8
In the Source Options list, select an existing Source Set, or click Create New, and configure the source device options. For more information, see Creating Source Sets for restore jobs.
The predefined set “Any Device” is selected by default. To select any available device for the job, use this set.
9
In the Advanced Options list, select an existing Restore Advanced Options Set, or click Create New, and configure the options that you want to use. For more information, see Creating Restore Advanced Options Sets.
The predefined set “Restore from selected backup” is selected by default.
 
* 
NOTE: To create a restore job, you can understand more about the sets by previewing the set information. To preview the set summary, move the pointer over the fields on Create Restore Job page.
10
To save your selections but not submit the restore job for scheduling, click Save.
11
To save any changes you may have made and submit the restore job for scheduling, click Save & Submit.
You can monitor the job progress from the Job Status page and view the logs from the View Logs page. For more information, see Viewing job activity and Viewing log messages.

Restoring data using an existing Restore Selection Set

You can use the following procedure to restore data using an existing Restore Selection Set. This procedure is useful if a user role is not granted the “Jobs — Administer backup/restore sets” privilege, which is required to create or edit a Restore Selection Set.

To restore data using an existing Restore Selection Set:
1
In the Navigation pane, click Manage Sets.
2
In the Set Type list, select Restore Selection.
3
In the list of available sets, select the set that you want to use, and click Edit.
4
On the Edit Selection Set page, click Next.
-OR-
On the Edit Selection Set page, modify the data selections, set name, or plug-in option.
Click Next. In the Confirm overwrite dialog box, click OK to overwrite the existing set.
 
* 
NOTE: To preview the selection set summary and plug-in options set summary, move the pointer over the information icons on Edit Selection Set page.
5
Complete Step 5 through Step 11 in the section Creating restore jobs.
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