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right-click the event and select Event Details |
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To hide the Event Details pane, use hide button in the upper right corner of the Event Details pane. |
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click the Show Properties tool bar button |
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right-click the event and select Show Properties |
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To hide the Search Properties tabs, use the hide button in the upper right corner of the Search Properties pane. |
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From the Events Details pane, click the Copy tool bar button. |
NOTE: You can also hold down the Shift key while clicking the Copy button to copy additional event details to the clipboard. This additional information may be requested by the Quest Support staff for troubleshooting purposes. |
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From the Event Details pane, click the Email tool bar button. |
NOTE: You can also hold down the Shift key while clicking the Email button to email additional event details. This additional information may be requested from the Quest Support staff for troubleshooting purposes. |
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Click Send. |
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From the Search Results grid, right-click the event and select Knowledge Base. |
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From the Event Details pane, click the Knowledge Base tool bar button. |
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