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Rapid Recovery 6.4 - User Guide

Introduction to Rapid Recovery The Core Console Repositories Core settings Managing privacy Encryption Protecting machines
About protecting machines with Rapid Recovery Understanding the Rapid Recovery Agent software installer Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines Modifying deploy settings Understanding protection schedules Protecting a machine About protecting multiple machines Enabling application support Settings and functions for protected Exchange servers Settings and functions for protected SQL servers
Managing protected machines Credentials Vault Snapshots and recovery points Replication Events Reporting VM export Restoring data Bare metal restore
About bare metal restore Differences in bare metal restore for Windows and Linux machines Understanding boot CD creation for Windows machines Managing a Linux boot image Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR Performing a bare metal restore for Linux machines Verifying a bare metal restore
Managing aging data Archiving Cloud accounts Core Console references REST APIs Glossary

Deploying an upgrade of the Rapid Recovery Agent software to protected machines

You can use the Deploy Agent Software Wizard to push an upgrade of the Rapid Recovery Agent software to Windows machines that are already protected by the local Rapid Recovery Core.

NOTE: For Linux users, if the prior version of Agent is branded AppAssure (release 5.4.3 or earlier), you must first remove the Agent software using the shell script appropriate to your specific AppAssure Agent version. Removing AppAssure Agent after installing Rapid Recovery Agent can break the connection between the Linux machine and the Core. For more information on uninstalling AppAssure Agent from a Linux machine, see "Uninstalling the AppAssure Agent software from a Linux machine" in the Rapid Recovery 6.4 Installation and Upgrade Guide.

  1. From the Rapid Recovery Core Console button bar, click the Protect[Expand drop-down menu] drop-down menu, and then select [Deploy Agent] Deploy Agent Software.
    The Deploy Agent Software Wizard opens.
  2. On the Connection page of the wizard, from the Source drop-down list, select Local Core.
  3. Click Next.
  4. On the Machines page of the wizard, select the protected machines to which you want to deploy an upgrade of the Rapid Recovery Agent software.

    NOTE: At this time, you cannot use this process to update protected Linux machines.

  5. Best practice is to restart each machine after installing or updating the Agent software. If you want to restart the machines after deploying, leave the default option After Agent installation, restart the machines automatically (Recommended). If you do not want to restart upgraded machines immediately, clear this option.
  6. Click Finish.
    The system automatically verifies each machine that you selected.

    If Rapid Recovery detects any concerns during automatic verification, the wizard progresses to a Warnings page, where you can clear machines from selection and manually verify the selected machines. If the machines you added pass the automatic verification, they appear on the Deploy Agent to Machines pane.

  7. If the Warning page appeared, and you are still satisfied with your selections, click Finish again.

Deploying to machines manually

Use the following procedure to deploy the Rapid Recovery Agent to multiple machines on any type of host other than the local Core, Active Directory, vCenter/ESXi, or Hyper-V.

Caution: If AppAssure Agent was previously installed on a Linux machine, then before installing Rapid Recovery Agent, remove the AppAssure Agent from the machine using a shell script. For information about removing the Agent from a Linux machine, see the topic "Uninstalling the AppAssure Agent software from a Linux machine" in the Rapid Recovery 6.4 Installation and Upgrade Guide. To successfully deploy the Agent software to Linux machines, see the prerequisites in the topic "About installing the Agent software on Linux machines" in the same document.

  1. From the Rapid Recovery Core Console button bar, click the Protect[Expand drop-down menu] drop-down menu, , and then select [Deploy Agent]Deploy Agent Software.
    The Deploy Agent Software Wizard opens.
  2. On the Connection page of the wizard, from the Source drop-down list, select Manually.
  3. Click Next.
  4. On the Machines page of the wizard, for each machine to which you want to deploy Agent, enter the machine details in the dialog box. Press Enter to separate information for each machine. Use the format hostname::username::password::port. For Windows machines, the port setting is optional. For Linux machines, always include the SSH port, which by default is 22. Examples include: 
    	10.255.255.255::administrator::&11@yYz90z
    	abc-host-00-1::administrator::99!zU$o83r::8006
    	Linux-host-00-2::administrator::p@$$w0rD::22
  5. If you want to restart the machines automatically after deployment, select After Agent installation, restart the machines automatically (Recommended).
  6. Click Finish.
    The system automatically verifies each machine that you selected.

    If Rapid Recovery detects any concerns during automatic verification, the wizard progresses to a Warnings page, where you can clear machines from selection and manually verify the selected machines. If the machines you added pass the automatic verification, they appear on the Deploy Agent to Machines pane.

  7. If the Warning page appeared, and you are still satisfied with your selections, click Finish again.
The Rapid Recovery Agent software deploys to the specified machines.

Caution: The machines are not yet protected. Protection begins after you complete the steps in the topic Protecting multiple machines manually.

Verifying the deployment to multiple machines

Once you have deployed the Rapid Recovery Agent software to two or more machines simultaneously, you can verify the success by viewing each machine listed under the Protected Machines menu.

You can also view information regarding the bulk deploy process from the Events page. Complete the steps in this procedure to verify the deployment.

  1. From the Rapid Recovery Core Console, click [Events] (Events), and then click Alerts.
    Alert events appear in the list, showing the time the event initiated and a message. For each successful deployment of the Agent software, you will see an alert indicating that the protected machine has been added.
  2. Optionally, click on any link for a protected machine.

    The Summary page for the selected machine appears, showing pertinent information including:

    • the host name of the protected machine
    • the last snapshot, if applicable
    • the time of the next scheduled snapshot, based on the protection schedule for the selected machine
    • the encryption key, if any, used for this protected machine
    • the version of the software.

Modifying deploy settings

Complete the steps in this procedure to modify deploy settings.

  1. From the Rapid Recovery Core Console, click [Settings] (Settings).
  2. On the Settings page, in the left column, click Deploy to navigate to the Deploy section.
  3. Modify any of the following options by clicking the setting you want to change to make it editable as a text box or drop-down list, and then click [Save] to save the setting.
    Table 44: Deploy options
    Option Description
    Agent installer name Enter the name of the agent executable file. The default is Agent-web.exe.
    Core address Enter the address for the Core.
    Failed receive timeout Enter the number of minutes to wait without activity before timeout.
    Maximum parallel installs Enter a number for the maximum installations you want to install simultaneously. The default and limit is 100.
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