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Título
How to block a Core from the License Portal -
Descrição
There are situations in which a Core is being decommissioned or replaced. The Core is still required as it holds recovery points but will no longer be backing up machines. -
Resolução
Going to the Quest License Portal.
Log in using your Quest account credentials- In the left-hand menu, click on the "Cores" option.
- Click on the checkbox that corresponds to the Core you want to block.
- Above the chart, click on the "Block" button.
Alternate Method- In the left-hand menu, click on the "Cores" option.
- Search for the Core you want to block.
- In the "Actions" column, click on the "Block" button, represented by a circle with a line.
Note:
If you need to roll back this change, you can go to the Core section in the license portal and click the "Unblock" button. A pop-up will open with the following options to select:Are you sure you want to unblock the core 'XXXXXXXXXXXX'? (Where XXXXXXXXXXXX is the core name)
Choose an option:
- Unblock and resume agents protection
- Unblock and pause agents protection
- Unblock and downgrade agents
- Keep agents blocked