Dear KACE Customer,
Regarding this recently detected issue, The KACE development team republished the historical versions which are presently under support (13.0/13.1).
An upgrade to version 13.2/14.0 will solve the situation since the KACE Systems Management Appliance 13.2 and above uses a new certificate and the new agents are not affected by this behavior.
Being that said, we would like to provide you with an article that explains the situation
Device Issues after Agent Certificate Change Knowledge Base Article
If you have further questions or concerns please feel free to Contact Support.
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