Result code: 2 ReACL failed System.FormatException: SID map file 'C:\Program Files (x86)\Binary Tree\ADPro Agent\map.usr' must contain at least one entry
Diagnostics
Open SQL Management Studio
Select NetBIOSName,EntryType,SourceSAMAccountName,TargetNetBIOSName,TargetSAMAccountName,ObjectSID,TargetObjectSID,TargetDirectoryID,UserPrincipalName,TargetUserPrincipalName from Bt_Person Where DisplayName = 'DisplayName of Source User'
If any of the above attributes are empty or null, then this is why the users are not pulling into your map file.
Possible cause
Resolution