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Título
Unable to save the configuration to the local KACE Cloud Ldap Sync Service -
Descrição
Getting a pop-up saying: "We were unable to save the configuration to the local KACE Cloud Ldap Sync Service. Please try again" when trying to configure the LDAP service.
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Causa
The user used during the LDAP configuration does not have permission to configure the service in KACE Cloud. -
Resolução
To resolve the issue do the following:
- Login to the KACE Cloud tenant.
- Select Users and select the user account used to configure LDAP.
- Verify the user has the System Admin role assigned.
- Try to configure the LDAP again.
If the issue is not fixed please Contact Technical Support.
