During the time of this issue, the DB_SQL_Server agent was able to collect data normally. WindowsAgent was also able to collect data normally. No Usability or Connection availability alarms fired during this time.
This state is difficult to detect with the data that DB_SQL_Server agent collects since the alarms are designed to look for Error codes.
WORKAROUND
Refer to Knowledgebase article 4311736 for details on using a Log File Monitor agent to monitor the SQL Server Error log.
STATUS:
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