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Título
How to Reset the DR Admininistrator User Password Back to Default? -
Descrição
How to Reset the DR Admininistrator User Password Back to Default? -
Causa
Use case if there is a forgotten password, the password can be reset back to default.
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Resolução
In the DR Series system GUI you can access the password reset options if needed to change the password back to default St0r@ge!Resetting the Default System PasswordTo reset the system to use the default password (St0r@ge! ) for logging in, complete the following:In the GUI Login window, click Reset Password.The Reset Password dialog is displayed.If the password reset option is set to Service Tag, proceed to step 2.If the password reset option is set to Service Tag and Administrator Email, proceed to step 4.2. In Service Tag, type the Service Tag associated with your system, and click Reset Password.NOTE: If you are unsure of the Service Tag associated with your DR Series system, it can be found on the Support page (click Support in the navigation panel to display the Support Information pane, which displays the Service Tag).The Login window is displayed, and a Password has been reset dialog is displayed.3. To log in using the default password, type St0r@ge! , and click Login.NOTE: After you have reset the login password to its default and logged in to the DR Series system, Dell recommends for security reasons that you create a new unique login password.4. In Service Tag, type the Service Tag associated with your system.NOTE: If you are unsure of the Service Tag associated with your DR Series system, it can be found on the Support page (click Support in the navigation panel to display the Support Information pane, which displays the Service Tag).5. In Administrator Email enter the email address of the administrator of this system.The Administrator Email that you enter must match the administrator email address configured in the DR Series system. If you have set security questions, the security questions are displayed.6. Enter the answers to the configured security questions in Answer 1 and Answer 2.7. Click Send Now.An email with a unique code, used to reset the password, is sent only to the configured administrator email address. The code is valid for only 15 minutes. The password reset code expires after 15 minutes and cannot be used. You must repeat the password reset procedure to regenerate the code again.For more information concerning User Credentials, visit https://support.quest.com/dr-series/dr4300/technical-documents and reference the latest Administration guide.