How to manually create a Microsoft 365 mail modern Authentication for Email alerts configuration (4369790)

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How to manually create a Microsoft 365 mail modern Authentication for Email alerts configuration
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When using the Coordinator Email Alerts Configuration wizard to create the Microsoft 365 Mail app registration, the wizard may freeze and not complete.
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To manually create the needed app registration in Azure Active Directory and complete the configuration of Microsoft 365 Mail for the Coordinator to use for email:
1. In the Azure Portal, navigate to Azure Active Directory | App Registrations | New registration
2. Provide the details (example)
  
  Note: the name should be ChangeAuditorMailxxxxxxxx, where xxxxxxxx are any random letters and numbers to ensure the application name is unique (eg. ChangeAuditorMailb15b9403). The Redirect URI should have reply appended to the end of the Application
3. Register the app
4. Click on the newly registered app to open its properties
  
  NOTE: The following permissions are needed:
  Microsoft Graph Application permissions:
  • Mail.ReadWrite – Application - Read all write mail in all mailboxes
  • Mail.Send – Application – Send mail as any user
5. On the left menu, click on "API Permissions" and add the additional following permissions:
- Click on "+ Add a permission"
- Click on Microsoft Graph
- Click on application permissions
- In the filter, paste in Mail.ReadWrite, expand the list, turn on the checkbox, and then click Add Permissions
- Perform steps a, b & c again, in the filter, paste in Mail.Send, expand the list, turn on the checkbox, and then click Add Permissions
1. Click 'Grant admin consent for TenantName', and then click Yes.
2. Add a client secret under Certificates & Secrets:
- Click on "Certificates & Secrets" on the left menu when looking at the ChangeAuditorMailxxxxxx app's properties
- Click on "+New Client Secret"
- Enter " ChangeAuditorMailxxxxxx" into the description, select an appropriate expiry from the "Expires" dropdown, and then click "Add"
1. Copy the now available secret value for later use in CA. It cannot be retrieved later.
2. Take the Application (client) ID from the Overview tab and the key from step 7 for later. (This is the ID for the ChangeAuditorMailxxxxx WebApp, not for the secret you just created)
3. Configure the coordinator to use Microsoft 365 Mail and the new app registration:
- From the CA Client, click on View | Administration
- On Administration Tasks tab, click on the coordinator on the left pane
- Click on Microsoft 365 mail radio button
- Enter the Azure Directory Name, found in Azure Active directory overview page.
- Enter the Application ID and Application keys that you copied from steps 7 and 9.
- Click Apply changes
- Click test mail to verify if the configuration is working
Note: Make sure the sender mailbox is exist in O365. You can create/use a shared mailbox so that you don't need to assign Microsoft license on the account.

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Produto(s):: Change Auditor
7.4, 7.3

Tópico(s):: Configuration, Troubleshooting, How To

Histórico do artigo:: Criado em: 12/29/2022
Última atualização em: 11/24/2025

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How to manually create a Microsoft 365 mail modern Authentication for Email alerts configuration (4369790)

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