How to Generate a Support Bundle File in Benchmark Factory for Database (4380483)

How to Generate a Support Bundle File in Benchmark Factory for Database

How to Generate a Support Bundle File in Benchmark Factory for Database

On the main menu, go to Help | Support Bundle

You can create a Support Bundle and send it to Quest Support (https://support.quest.com/) for review. To help troubleshoot problems, the support bundle contains information such as: BMF version number Settings License information (just send the key files) Error Logs and Result Logs from the associated directories Files located in the data directory. This will be not only the xml files for imported users scenarios, but also dump files. Script files XML configuration files A file that contains hardware information about the system running on it as well as the output of the agents configurations from the repository Information about versions of all loaded .dlls