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Título
Outlook - how to recover 'Deleted Items' from dumpster into a certain folder of the mailbox -
Descrição
Exchange Store Manager service might fail to scan some items in a mailbox. Items which might cause Exchange Store Manager to fail should be removed from mailbox. Deleting those items will place them into Dumpster, but the Exchange Store Manager will still fail as it also scans items in Dumpster. In this case the dumpster needs to be purged.
Purging will finally remove those items without option to recover, so they may need to be backed up prior to purging.
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Causa
Handling of 'Recover Deleted Items' option in Outlook can be tricky as it may try and restore the emails to their original folder - this description shows how items from dumpster can be restored into a certain folder of the mailbox.
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Resolução
When the 'Recover Deleted Items' option of Outlook is used to recover items from dumpster, the items will always be placed into that folder which is highlighted.
Here in this example we see a folder of the mailbox, named 'Archive', is highlighted and opened. Option 'Recover Deleted Items' opened shows a few emails available in the dumpster.
We tick two of the available emails, choose 'Restore Selected Items' and press 'OK'. The restored emails will then be placed in folder 'Archive' because we highlighted this folder before completing this action.
Note: When the option 'Recover Deleted Items' is shown as disabled in Outlook, the following Registry keys will enable this option:By default, the “Recover Deleted Items” command is only available for the default mailbox.To also enable this feature for Shared Mailboxes, you can add the “DumpsterAlwaysOn” Registry value name.Key for 32-bit Outlook on a 32-bit version of Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\OptionsKey for 32-bit Outlook on a 64-bit version of Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Exchange\Client\OptionsKey for 64-bit Outlook on a 64-bit version of Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\OptionsValue name: DumpsterAlwaysOnValue type: REG_DWORD with Value: 1Administrators can also control whether the “Recover Deleted Items” command is available to you and in what folders by setting the “DumpsterControl” Registry value:Key for 32-bit Outlook on a 32-bit version of Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\OptionsKey for 32-bit Outlook on a 64-bit version of Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Exchange\Client\OptionsKey for 64-bit Outlook on a 64-bit version of Windows: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\OptionsValue name: DumpsterControlValue type: REG_DWORD with Value: 2 for all Exchange mailbox folders and public foldersNote: Option 'Recover Deleted Items' is not available for PST archives.