Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Support Essentials
Awards and Testimonials
Getting Started
License Agreement
Support Guide

Toad Edge Product Notification

Return
Critical Alerts

Dear Toad Edge Subscriber,

We hope this message finds you well. We are writing to inform you about an upcoming critical update to Toad Edge that will affect your user experience.

Action Required: Update to the Latest Version (Toad Edge Version 2.11) by August 3rd

Due to a necessary security update to our product login/licensing module, all Toad Edge subscription users must download and update to the latest version of the software before August 3rd. This update is essential to ensure the continued security and functionality of your Toad Edge product.

Key Details:

  • New Version Release Date: Toad Edge v.2.11 released July 15th, 2024.
  • Changes: The update includes enhancements to our login/licensing module to better protect your data and ensure compliance with the latest security standards.
  • Impact: Failure to update to the latest version by August 3rd will prevent you from accessing Toad Edge until the update is completed.

How to Update:

  1. Starting today, visit our Toad Edge Product Support Page or use the Toad Edge application to download the latest version.
  2. Follow the on-screen instructions to install the update. It should only take a few minutes.

Note: If  you are currently using Toad Edge with a TRIAL license, you should download the latest trial version of Toad Edge here.

Support and Assistance: If you encounter any issues during the update process or have questions about this upcoming change, please don't hesitate to contact our Support Team.

We are here to help ensure a smooth transition for you.

Thank you for your prompt attention to this matter. Your security and satisfaction are our top priorities, and we appreciate your cooperation in keeping Toad Edge up to date.

Check out this helpful Knowledge Article.