You are receiving this email because our research indicates that you recently downloaded NetVault 13.0.3 from the support portal.
When using NetVault 13.0.3 with DR appliances or QoreStor 6.1.0 (or earlier), you may experience restore or copy job failures.
Customers using NetVault 13.0.3 with QoreStor 7.x are not affected.
How does this affect me?
If using QoreStor with version 6.1 or earlier, you may experience failed restore jobs as well as failed data copy jobs.
This known issue will manifest as restore/data copy jobs that will appear to hang, with no data restored or data copied. These jobs will eventually timeout and fail.
We have resolved this issue. If you have installed NetVault 13.0.3 and are using DR appliance in your environment we strongly recommend that you install the update for NetVault RDA library available here. Please review the following knowledge base article for further details on this issue.We apologize for the inconvenience this issue may have caused and look forward to assisting you in the future.