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DL Series Backup and Recovery Appliances Product Notification

Discontinued Support

Discontinued Support

Thank you for your continued support of Quest solutions. Quest Software stopped selling the DL line of appliances on 30-April-2018. This communication offers some suggestions on how to handle your DL Appliances as they reach their end of life.
DL Appliances reach their end of life 5 years after date of purchase. As a reminder, the final end of life dates are:

  • DL4000 31-May-2020
  • DL1000 31-May-2021
  • DL1300 and DL4300 30-Apr-2023

As the end of life date approaches there is a decision to be made: either replace it with a new appliance from one of Quest's partners, or move to a general purpose server running Rapid Recovery. Of course, you are welcome to continue using the DL Appliance without support, but Quest Software does not recommend this approach.

Be sure to check out this helpful knowledge base article on how to check your DL Appliance hardware warranty status.

Your Quest sales representative is available to discuss any specific questions you have regarding the retirement of your DL Appliance, including availing of NetVault Plus Cloud-ready enterprise software solution. If you need assistance in locating your sales representative, please visit the Contact Us page.