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SharePlex 12.0 - Administration Guide

About this Guide Conventions used in this guide Overview of SharePlex Run SharePlex Run multiple instances of SharePlex Execute commands in sp_ctrl Set SharePlex parameters Configure data replication Configure replication to and from a container database Configure named queues Configure partitioned replication Configure replication to a change history target Configure a replication strategy Configure DDL replication Configure error handling Configure data transformation Configure security features Assign SharePlex users to security groups Start replication on your production systems Monitor SharePlex Prevent and solve replication problems Repair out-of-sync data Tune the Capture process Tune the Post process Recover replication after Oracle failover Make changes to an active replication environment Apply an Oracle application patch or upgrade Back up Oracle data on the source or target Troubleshooting Tips Appendix A: Peer-To-Peer Diagram Appendix B: SharePlex environment variables

Monitor queues with sp_qstatmon

The sp_qstatmon script monitors the status of the capture and post queues for message backlogs. You can configure the script to alert you if the number of messages in a queue exceeds a defined threshold (limit), indicating that there is a potential data, system or network problem. This gives you time to correct the problem before the queues exceed their allocated space on the filesystem.

After each analysis of the queues, the sp_qstatmon script prints a notice in the capstat.log file for the capture queue or the poststat.log file for the post queue, as well as an e-mail message if that option is enabled.

Prepare to run sp_qstatmon

Before running the script, perform the following tasks.

Satisfy requirements

See Requirements for using the monitoring scripts before using this script.

Note: The script must be run in the ksh shell.

Assign permission to create temporary files

The script creates some temporary files in the util sub-directory of the SharePlex product directory. Assign write permission to that directory to the sp_qstatmon module.

Define email addresses

To execute sp_qstatmon with e-mail notification, you must first must define the e-mail address(es) in the script. Notification messages are sent to all addresses coded in the script. Unless email notification is enabled, sp_qstatmon only logs errors to the log file.

You can specify as many addresses as you want using the following procedure:

  1. Open the sp_qstatmon script in any ASCII text editor. The script is in the .app-modules directory in the SharePlex installation directory.
  2. Add the address strings after the MailUserName= variable. Use the full e-mail and/or pager address. Separate multiple entries with a comma, as shown in the following example.

    scott@company.com, 12345678910@pageservice.com

  3. Save and close the file.

Run sp_qstatmon

Run the script from the util sub-directory of the SharePlex product directory, not from app-modules. When you run it from the util directory, you actually make a soft link that runs a utility which first sets up the correct environment before running the script itself.

Syntax:

nohup sp_qstatmon -v path -t n -p port_number [-c integer ] [-d integer ] [-m] > /dev/null &

Table 11: Required arguments

Argument Description
nohup sp_qstatmon Directs the script to continue running in the background if the user logs out. This ensures continuous monitoring. The sp_qstatmon component runs the script.
-v path Sets the path to the SharePlex variable data directory for the instance of sp_cop that you want to monitor. Without this variable, sp_qstatmon fails and prints an error message requesting a valid path.
-t n Sets the time interval between scans in seconds. This value can be any positive integer.
-p port Sets the port number for the instance of sp_cop that you are monitoring. You can monitor different SharePlex instances by running sp_qstatmon for each one, using different values for this argument.
& Runs the script in the background.

Table 12: Optional arguments

Argument Description
/dev/null Redirects the notification output to the /dev/null device on the local system so that the monitoring process continues to run in the background and generate output. To have the output appear on screen, omit this argument.
-c integer Sets the number of messages in the capture queue at which the script issues a warning message. This value can be any positive integer. Without this parameter, sp_qstatmon defaults to 100 messages.
-d integer Sets the number of messages in the post queue at which the script issues a warning message. This value can be any positive integer. Without this parameter, sp_qstatmon defaults to 100 messages.
-m Enables the e-mail/paging option. Without this parameter, sp_qstatmon only logs errors to the log file.

Monitor with SNMP

Monitor Replication with SNMP

SharePlex provides agent support for Simple Network Management Protocol (SNMP) on all Unix, Linux, and Windows platforms supported by SharePlex replication.

Note: SharePlex provides only agent support for SNMP. It only sends SNMP traps. SharePlex does not provide an SNMP signal daemon (SNMP manager) to intercept the traps. Use the SharePlex SNMP feature only if you have a Network Management Station (NMS) to manage SNMP signals. The SharePlex SNMP agent is named snmptrap and is installed with SharePlex in the bin sub-directory of the SharePlex product directory. Do not run this program.

Enable SNMP

To enable SNMP monitoring of SharePlex replication, set the SP_SLG_SNMP_ACTIVE parameter to 1. By default, the parameter is set to 0 (disabled).

Configure the SNMP agent

The following parameters configure the SNMP agent to communicate with the NMS. Each parameter must have a value if the SP_SLG_SNMP_ACTIVE parameter is enabled.

Parameter Value
SP_SLG_SNMP_HOST The name of the system (host) to which the traps will be sent
SP_SLG_SNMP_COMMUNITY The community security string
SP_SLG_SNMP_MJR_ERRNUM The major error number to be used by the traps
SP_SLG_SNMP_MNR_ERRNUM The minor error number to be used by the traps

Custom MIB parameters

The following parameters specify required information for a custom MIB.

Parameter Value
SP_SLG_SNMP_ENTERPRISE_OID The enterprise object identifier to send with the trap. The default is 1.3.6.1.4.1.3.1.1 .
SP_SLG_SNMP_TRAP_OID A custom object identifier to bind to the trap. The default is 1.3.6.1.2.1.1.1.0.
SP_SLG_SNMP_TRAP_PROGRAM The name of the trap program. The default is iwsnmptrap.

Configure the SNMP traps

The following parameters configure the SNMP agent to send traps for specific replication events. The message or error text for the event is included in the trap and is the same error that appears in the Event Log.

To enable an SNMP trap for an event, set the corresponding parameter to a value of 1. By default all traps are disabled (parameter value of 0).

Parameter SharePlex Event
SP_SLG_SNMP_INT_ERROR SharePlex logic errors and errors that cause processes to exit
SP_SLG_SNMP_SYS_ERROR System-related errors encountered by SharePlex
SP_SLG_SNMP_ERROR Other SharePlex errors
SP_SLG_SNMP_OUT_OF_SYNC Replication is out of synchronization
SP_SLG_SNMP_STARTUP SharePlex starts up
SP_SLG_SNMP_SHUTDOWN SharePlex shuts down
SP_SLG_SNMP_LAUNCH A SharePlex process starts
SP_SLG_SNMP_EXIT A SharePlex process stops

Prevent and solve replication problems

This section contains solutions to many of the common questions and problems that can arise during replication, and it also suggests preventive measures for avoiding problems.

Contents

Find the problem in the SharePlex Knowledge Base

Find the Solution in the SharePlex Knowledge Base

If the issue you are experiencing is not listed in this documentation, search the SharePlex Knowledge Base at:

https://support.quest.com.

The Knowledge Base provides filtering options and links to other resources that can help you use and troubleshoot SharePlex.

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