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NetVault 13.1.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

About user and group privileges and presets

A privilege is a permission to perform a specific task in NetVault.

To accomplish any task in NetVault, a user must have the required NetVault privileges. If a user does not have the privileges, the request is denied. In NetVault, the Auditor Daemon (nvavp) authorizes the user requests based on the privileges granted to the user or user groups. For information about the types of user and user group privileges in NetVault, see User privileges.

A Preset is a set of user privileges. Presets facilitate the task of assigning user privileges. Instead of assigning the individual privileges to each user account, the administrator can assign a Preset. When a Preset is assigned to a user, the user gets all the permissions included in that set.

NetVault includes several predefined Presets, which contain all the necessary privileges for specific user roles and user groups. The predefined Presets include the following: Administrator, Backup Administrator, Backup Operator, Media Operator, Monitor, and Helpdesk. For more information about the privileges included in these sets, see Predefined Presets.

The administrator can also create user-defined presets for any additional user roles that are required in the backup environment. For more information, see Using Presets.

Creating a user account

User accounts can be created from the Manage User Accounts and User Groups page. Only the administrator can create and manage user accounts in NetVault.

To create a user account:
1
In the Navigation pane, click Users and Groups.
2
On the Manage User Accounts and User Groups page, click Add User.
Figure 20. Manage User Accounts and User Groups page

NetVault creates a user account and assigns the default name New User (or “New User [n]” if the default name is in use) to this user.
By default, the table is sorted by User Name.
You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault WebUI.
To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table. For more information, see Customizing tables in NetVault WebUI.
To quickly find entries containing specific field values or text in any column, you can use the Search box at the upper-right corner of the table. The data in the table is filtered as you type the search text into the box. You can also include wildcards (“?” or “*”) in the search filter string.
 
* 
NOTE: The NetVault Server does not delete the user account if you exit without completing the user addition procedure. If you do not require the user account, you must manually delete it from the Manage User Accounts and User Groups page. For more information, see Deleting a user account.
3
Configure the options described in the following sections:
•
Setting user password
•
Setting a user policy
•
Configuring user details
•
Configuring memberships for a user account or user group
•
Granting privileges and quota to a user account
•
Setting up user notification profile
4
Click Done to save the user details.

Setting user password

 
* 
IMPORTANT: You can only assign or update the password for a local NetVault user. Password management for AD users and Azure AD users is managed by Active Directory and Microsoft Azure Active Directory, respectively.
To set or change password for a user account:
1
On the Manage User Accounts and User Groups page, click Set Password.
2
To remove the existing password and reset it to blank, select the Reset password to blank check box.
— or —
To set or change the user password, configure the following options.
 
Table 103. User password
Item
Description

Current Password

Type the current password for the user account. Leave it blank if no password is set for the account.

New Password

Type a new password for the user account.

A password can contain alphanumeric and non-alphanumeric characters, but it cannot contain non‑Latin characters. A password can contain a maximum of 100 characters.

Confirm Password

Re-type the password for confirmation.

3
Click Apply to save the user details, and return to the user settings page.

Configuring user details

 
* 
IMPORTANT: Do not use the @ symbol in the User Name field. NetVaultNetVault assumes that a name that contains @ is a domain user and automatically tries to authenticate it with Active Directory when the user logs on.
To configure the user name, contact information, and other details:
1
On the Manage User Accounts and User Groups, click Modify Details.
2
Configure the following options.
 
Table 104. User details
Item
Description

Identification

Under Identification, provide the following details:

•
User Name: In User Name, type a unique name for the user account. You can assign a name based on the user group, role, or actual name.
A user name can contain alphanumeric and non-alphanumeric characters, but it cannot contain non-Latin characters. There is no length restriction, but a maximum of 20 characters is recommended on all platforms. The following characters are not supported in user names:
" / \ : ; | * ? < >^
NOTE: Do not use the @ symbol in the User Name field.
•
Real Name: In Real Name, specify the actual name of the user.

Contact Information

Under Contact Information, provide the following details:

•
Email-1: Use this box to specify the primary email addresses for the user account.
•
Email-2: Use this box to specify any additional email address for the user account.
•
Email-3: Use this box to specify any additional email address for the user account.
•
Telephone: Use this box to specify the telephone number for the user account.
•
Cellular: Use this box to specify the mobile phone number for the user account.
•
Pager: Use this box to specify the pager number for the user account.
NOTE: The email ID configured in the Email-1 box is used for email notifications if you set up a notification profile for the user account. For more information, see Setting up user notification profile.

Other Details

Under Other Details, provide the following details:

•
Workstation: Use this box to specify the workstation name.
•
Description: Use this box to specify the workstation description.
•
Location: Use this box to specify the workstation location.
•
Password never expires: By default, this option is selected. To apply the password policy settings for a user account, clear this option.
NOTE: You can use the Password never expires option for the user accounts, if password for the selected user does not need to expire.
3
Click Apply to save the user details, and return to the Manage User Accounts and User Groups page.
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