NetVault 13.1.2 - Administration Guide

On the Support Diagnostics page, type a valid Service Request number in the field SR Number. The SR Number must be a seven-digit number. This field is mandatory.

In the Client List table, you can view all the NetVault clients that are added to the server. The table also displays Virtual Clients.

The table shows the following information about the machines:

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Status: Displays the status icons, which indicate the type of client and whether the client is online or offline.

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Client: Displays the NetVault name assigned to the client.

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Version: Displays the NetVault version installed on the machine.

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Description: Displays the client description.

The following table provides a brief description of the client icons.

Table 153. Client icons
Icon	Description
	Client is up and running.
	Client is online. It is in the process of being added, or the NetVault password for the client has changed since it was added.
	Client is unavailable. The system is offline or the NetVault Service is not running.
	Represents a Virtual Client that consists of a cluster of Clients. For more information about Virtual Clients, see Working with client clusters.

By default, the table is sorted by client name.

You can sort the table by one or more columns, as required. For more information, see Sorting records in NetVault WebUI.

To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower-right corner of the table. For more information, see Customizing tables in NetVault WebUI.

You can use the Search option to filter the table data and quickly find entries that contain the specified string in any column values.

In the Client List table, select the client (s) that you want to collect the diagnostic data, and click Upload. You can select up to five NetVault clients.


	NOTE: The Upload button is enabled only when the SR Number field has a valid seven-digit number.

A confirmation dialog is displayed showing the information regarding non accessible client (s). Click OK.

Ensure that you do not navigate away from the page until the upload process is complete.

Using the deviceconfig utility

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About deviceconfig

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Configuring default settings for tape libraries

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Configuring default settings for tape drives

About deviceconfig

The deviceconfig utility is a console application that can be used to configure advanced device settings for all types of tape libraries and drives. This utility is automatically installed on the NetVault Server and Client machines.

The deviceconfig utility is located in the “bin” directory under the NetVault installation directory.

To use this utility, you must be logged-in with Administrator privileges on Windows machine and root user privileges on Linux and UNIX.

Configuring default settings for tape libraries

To configure default settings for a tape library:

Start a terminal session or command window, and navigate to the “bin” directory under the NetVault installation directory.

Type the following command:

deviceconfig [-servername <FQDN> (-httpport <HTTP port> |
-httpsport <HTTPS port>)] -username <NetVault user>
-password <user password>
‑librarymachine <library machine name> -libraryname <library name>

These options are described in the following table.

Table 154. Options for modifying tape library settings using deviceconfig
Option	Description
-servername	Specifies the FQDN, or IP Address of the NetVault Server. With this option, you must specify either the HTTP or HTTPS port to connect to the remote Web Service. If you omit this option, the local server is used. The deviceconfig utility connects to the local Web Service and automatically detects the local Web Service configuration.
-httpport	Specifies the HTTP port for Web Service. This option is only required if the server name is supplied.
-httpsport	Specifies the HTTPS port for Web Service. This option is only required if the server name is supplied.
-username	Specifies a valid NetVault user name.
-password	Specifies the password for the user account.
-librarymachine	Specifies the name of the NetVault machine to which the library is attached.
-libraryname	Specifies the name of the library.

Press Enter.

The deviceconfig utility displays the Changer Configuration screen. You can access the configuration settings by pressing the corresponding option number. The available setting types include the following:

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Configuration: To configure general settings for a tape library, select this option. For more information about these settings, see General settings for tape libraries.

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Cleaning: To configure drive cleaning settings for a tape library, select this option. For more information about these settings, see Drive cleaning settings.

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Mixed Media: To configure mixed media settings, select this option. For more information about these settings, see Mixed media settings.

To save the changes and quit, press s.

(To quit without saving the changes, press q.)

Examples

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deviceconfig -username default -librarymachine Server-A ‑libraryname MyCustomName

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deviceconfig -username admin -password mypassword -librarymachine Server-A ‑libraryname “Server-A: 2-0.4.0 (SONY LIB-304)”

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deviceconfig -servername 10.11.25.125 -httpsport 8443 -username admin ‑password mypassword -librarymachine Client-A -libraryname MyCustomName-2