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NetVault 13.1.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Viewing device details

On the <type> Device page, you can view the following information in the collapsible and expandable Storage Utilization section:

•
Device Machine: Machine name of the device.
•
Device User: User name of the device.
•
Device OS Version: Device operation system version number.
•
Total Capacity: Total storage capacity of the device.
•
Used Space: The total disk space used by the storage device.
•
Available Space: The total disk space available on the storage device.
•
API Version: API version number of the RDA library.
•
Cleaner Status: The cleaning status of the device. It can be one of the following:
•
Done: The cleaning of device is complete.
•
Pending: The cleaning of device is pending.
•
Running: The cleaning of device is in progress.
•
Idle: The cleaning of device is not started.
•
Cleaner Statistics: To view the cleaner statistics, click Viewing cleaner statistics.

Viewing cleaner statistics

1
On the <type> Device page, click View Cleaner Statistics.
On the Cleaner Statistics page, you can view the current and previous run statistics. The following information is displayed: File Processed, Bytes Processed, Bytes Reclaimed, Completion Time, Start Time, and End Time.
2
To close the dialog box, click OK.

Starting or stopping cleaner

You can start the cleaning process only when the Cleaner Status of the device is Pending or Done and stop the cleaning process only when the Cleaner Status of the device is Running.

To start the cleaner:
1
On the <type> Device page, click Start Cleaner.
2
In the Start Cleaner dialog box, click Start Cleaner.
To stop the cleaner:
1
On the <type> Device page, click Stop Cleaner.
2
In the Stop Cleaner dialog box, click Stop Cleaner.

The Cleaner Status of the device is updated accordingly.

Managing device users

1
On the <type> Device page, click Manage Users.
The Manage <type> Device Users page displays the following information:
•
Device Name: Name of the device.
•
Actions: Options for user account-related tasks.
•
User Name: User name of the user.
By default, the table is sorted by User Name (descending order).
To view the page size setting, sorting order in the table, export the records, or edit table settings, click the icons at the lower-right corner of the table. For more information, see Customizing tables in NetVault WebUI.
You can use the Search option to filter the table data and find entries that contain the specified string. You can also include wildcards (“?” or “*”) in the search filter string.
2
Select the action that you want to perform.
You can create and manage the various users from the <type> Device page and configure the options described in the following sections:
•
Creating a device-related user account
•
Setting or updating the user’s password
•
Deleting a device-based user account
Creating a device-related user account
1
On the Manage <type> Device Users page, click Add User.
2
In the Add User dialog box, configure the following options:
 
Table 77. Add User
Item
Description

User Name

Type the user name for the user account. The name must start with an alphabetical character and be between 6 to 31 character long.

New Password

Type a new password for the user account.

A password can contain 8 to 16 characters.

Re-enter password

Retype the password for confirmation.

3
To save the details, click Save.
Setting or updating the user’s password
1
On the Manage <type> Device Users page, in the list of device-based users, locate the applicable user.
2
Click the corresponding icon in the Actions column, and select Change Password.
3
In the Change Password dialog box, configure the following options.
 
Table 78. User password
Item
Description

Current Password

Type the current password for the user account.

New Password

Type a new password for the user account.

A password can contain 8 to 16 characters.

Re-enter password

Retype the password for confirmation.

4
Click Change Password to save the details, and return to the Manage <type> Device Users page.
Deleting a device-based user account
1
On the Manage <type> Device Users page, in the list of device-based users, locate the applicable user.
2
Click the corresponding icon in the Actions column, and select Delete.
3
In the Delete User dialog box, click Delete.
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