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NetVault 13.0.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Widget filter options

The following widget filter options are displayed when you click the filter icon on top of a widget. You can use one or more filters to display records that match the specified criteria.

Job Status

Client: Use this option to filter jobs for a particular client.

Plugin: Use this option to filter jobs performed using a particular plug-in.

Job Type: Use this option to filter jobs by job type. You can select backup or restore job types.

Group By: Use this option to group jobs by Day, Week, Month, Quarter, or Year.

Record limit: Use this option to set the number of records to display on a widget. By default 7 records are displayed.

Duration: Use this option to filter jobs that completed at a particular duration.

From: To filter jobs from a specific date and time, do the following:
To: To filter jobs up to a specific date and time, do the following:

Select Policies: Use this option to filter the policy jobs by their policy name.

Job Duration

Client: Use this option to filter jobs for a particular client.

Plugin: Use this option to filter jobs performed using a particular plug-in.

Policy: Use this option to filter the policy jobs by their policy name.

Job Type: Use this option to filter jobs by job type. You can select backup or restore job types.

Record limit: Use this option to set the number of records to display on a widget. By default 10 records are displayed.

Duration: Use this option to filter jobs that completed at a particular duration.

From: To filter jobs from a specific date and time, do the following:
To: To filter jobs up to a specific date and time, do the following:

Media Space Usage

Show space in: Use this option to show the media space in Bytes, KB, MB, GB, TB, or PB.

Record limit: Use this option to set the number of records to display on a widget. By default 40 records are displayed.

Select media groups: Use this option to filter the records on the basis of media group. By default, all media groups are selected.

Client Status

Client: Use this option to see the client status for a particular client. By default, all the clients are selected.

Unusable Media

Select reason: Use this option to set the reason for unusable media such as ASF, Bad, Foreign, Full, Offline, Other, Read Only, or Unusable. By default, all reasons are selected.

Record limit: Use this option to set the number of records to display on a widget. By default 100 records are displayed.

Select media groups: Use this option to filter the records on the basis of media group. By default, all media groups are selected.

Device Status

Device Type: Use this option to set the type of device as RAS Devices, Tape Drives, or Tape Libraries. By default, all the device types are selected.

Policy Status

Policy Status: Use this option to filter the policies by status as Complete, Failed, or Warning. By default, all statuses are selected.

Policy State: Use this option to filter the policies by state as Active, Dormant, Quiesced, or Quiescing. By default, all states are selected.

Event Stream

Select Interval: Use this option to filter the events by time interval as 5 min, 10 min, 30 min, 1 Hr, 8 Hr, 12 Hr, or 24 Hr. By default, the time interval is set to 10 min.

Select Event Type: Use this option to filter the events by type as Error Only, Key Events, or All Events. By default, Error Only event type is selected.

Log Stream

Select Interval: Use this option to filter the logs by time interval as 5 min, 10 min, 30 min, 1 Hr, 8 Hr, 12 Hr, or 24 Hr. By default, the time interval is set to 10 min.

Select Level: Use this option to filter the logs by level as Background, Error, Information, Job Messages, server, or Warnings. By default, all levels are selected.

Select Classes: Use this option to filter the logs by class as Database, devices, Jobs, Media, Plugins, Schedule, System, or UI. By default, all classes are selected.

Running Jobs

Client: Use this option to filter jobs for a particular client.

Plugin: Use this option to filter jobs performed using a particular plug-in.

Policy: Use this option to filter the policy jobs by the policy name.

Job Type: Use this option to filter jobs by job type. You can select backup or restore job types.

Record limit: Use this option to set the number of records to display on a widget. By

default 10 records are displayed.

Duration: Use this option to filter jobs that are completed at a particular duration.

From: To filter jobs from a specific date and time:
Type the start date, or click the button next to the box, and select the start date.
Type the start time, or click the button next to the box, and select the start time.
To: To filter jobs up to a specific date and time:
Type the end date, or click the button next to the box, and select the end date.
Type the end time, or click the button next to the box, and select the end time.

Managing jobs

Viewing job activity

You can monitor the progress and status of your jobs from the Job Status page. You can also use this page to manage your jobs and perform various job-related tasks.

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On the Job Status page, you can view the following information.
Figure 21. Job Status page

Table 65. Job Status page

Job activity charts

This area shows the summary for current jobs, policy jobs, and regular jobs in the form of bar charts:

Current Activity: The individual bars represent the number of jobs that are in active, waiting, pending, and scheduled states.
Policies: The individual bars represent the number of policy jobs that have completed successfully, completed with warnings, and failed. The Healthy count of policies shows the number of policy jobs that have completed successfully when all the jobs in the policy are successful. It shows 0 count if one or more jobs in the policy have warnings or errors.
Regular Jobs: The individual bars represent the number of regular jobs that have completed successfully, completed with warnings, and failed.

You can click a job activity to display the job details for that category in the job activity table. For example, you can click Policies in the Job Activity area to display the policy jobs in the job activity table.

You can click a bar in the activity chart area to display the job details for that category in the activity table. For example, you can click the Active bar in the Current Activity area to display the jobs that are in progress.

To return to the default view type for the activity table, click the View all current activity link.

To hide the job activity statistics on Job Status page, follow these steps:

In the header pane of NetVault WebUI, click the Settings icon and select Application Settings. Application Settings drawer is displayed on the right- side of the page.
In the Hide Job Statistics option, select Hide the Job Activity Statistics check box.

Job activity table

By default, the table lists all current job activities (All activity category).

For the All Activity category, you can view the following information: Start Time (also shows start date), Job Title, Plugin, Client, Type, ID/Instance/Phase (shows the instance and phase), Next runtime (date and time when the next instance is scheduled to run), Progress (current or average transfer rate), Current Status (current status of a job instance), and Last Exit Status (exist status of latest completed job instance).

You can also add or remove following additional columns using the column menu: Policy Name, ID (shows only the job ID), Instance (shows only the job instance), Phase (shows only the job phase), Selection Set, Plugin Options Set, Schedule Set, Source Set, Target Set, Advanced Options Set, Duration (Displays the time in hours: minutes: seconds to complete the operation for backup/restore/reporting). For more information, see Sorting records in NetVault WebUI.

The following job status light icons are displayed in the current status and last exit status columns based on the exit status:

Red light: Aborted, Died, Failed, Did not run
Yellow light: Warnings, Stopped, and Waiting for media
Violet: Acknowledged

The following row background colors are displayed for a job based on current status:

Green: Running
Blue: Scheduled

You can change the view type and also filter the records displayed in the table:

Change the view type: To view the job details for a different job category, click the corresponding bar in the activity chart area. For example, to view the jobs that have completed with warnings, click the Warnings bar in the Regular Jobs area.

To set the filter options (For more information on table filter options for Job Status page, see Table 7), view the page size setting, column sort order, applied filters in the table, export the records, or edit table settings, click the icons at the lower- right corner of the table.
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You can use the Search option to filter the table data and quickly find entries that contain the specified string in any column values. You can also include wildcards (“?” or “*”) in the search filter string.

Viewing job calendar

You can view your jobs for a month, a week, or a day on a calendar. It can be helpful to view your jobs in the calendar format to ensure that there are no scheduling conflicts. You may want to verify the calendar before you create a job. You can monitor the progress and status of your jobs from the Job Calendar page. You can also use this page to manage your jobs and perform various job-related tasks.

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On the Job Calendar page, you can view the following information.

Settings icon

Click this icon to display the job calendar settings. ‘Calendar settings’ drawer is displayed on the right- side of the page showing the following options:

Filter By Status: This area shows the following filter options based on the job status:
Scheduled: To display the scheduled jobs, click this button.
Active: To display the in-progress jobs, click this button.
Success: To display the jobs that have completed successfully, click this button.
Warnings: To display the jobs that have completed with warnings, click this button.
Errors: To display the jobs that have failed, click this button.
Timeslot Size: For Weekly and Daily view, you can set the time granularity for the jobs on calendar using Timeslot Size field.

Job Calendar

This area displays the jobs on the calendar based on Filter By Status and Timeslot Size settings.

You can view your jobs for a month, a week, or a day on calendar. By default, weekly view of the Job Calendar is displayed. To display monthly view, click ‘month’ or to display the daily view, click ‘day’.

Monthly view: Displays the jobs for the month. The height of the job is fixed in this view.

Weekly view: Displays the jobs for a week. The height of the job is corresponding to the time taken to run the job.

Daily view: Displays the jobs for a day. The height of the job is corresponding to the time taken to run the job.

The Red color line on the Job Calendar shows the current time.

Move the pointer over a job to see the job summary such as job title, start time, end time, and so on.

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