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NetVault 13.1.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Statistics collection settings

On the Statistics screen, the following settings are available.

 
Table 163. Statistics collection settings
Setting
Description

Gather statistics on device performance

The default setting is OFF. To log drive performance statistics, change the setting to ON. This information facilitates troubleshooting. However, it also increases the size of the NetVault Database.

Gather statistics on data channel performance

The default setting is OFF. To log Data Channel statistics, change the setting to ON. This information facilitates troubleshooting. However, it also increases the size of the NetVault Database.

Record drive performance

The default setting is ON. To record drive performance details with each job that uses the drive, use the default setting.

Length of time between sampling drive transfer rates

Specify the interval at which NetVault records the drive transfer rates. The value is specified in number of seconds. The default value is 60 seconds.

 
* 
NOTE: To apply any changes to these settings, do the following:
•
From the NetVault WebUI (Tape Drive Management page), restart the Device Manager process (nvdevmgr) associated with the device by setting the device offline, and then back online. For more information about this process, see Changing the status of a tape drive.
— or —
•
Restart the NetVault Services on the relevant machine.

Generic cleaning settings

On the Generic Cleaning screen, the following settings are available.

 
Table 164. Generic Cleaning settings
Setting
Description

Length of cleaning cycle

Specify the duration of the cleaning cycle. The value is specified in number of seconds. The default value is 350 seconds,

Issue a load command to start cleaning cycle

The default setting is ON. If the drive requires a load command to initiate a cleaning cycle, use the default setting.

List of ASC/ASQ codes that indicate cleaning has completed

Specify the ASC/ASCQ SCSI codes for cleaning, if necessary.

Use Generic Cleaning

The default setting is OFF. To use generic cleaning properties, change the setting to ON.

NetVault processes

•
About NetVault processes
•
Process description

About NetVault processes

NetVault includes several static and dynamic processes that run on the server and client machines.

The static processes remain active while the NetVault Service is running. These processes are assigned fixed single-digit process ID numbers and generally use the same amount of system resources during their life.

The dynamic processes are initiated and destroyed according to the current NetVault activities. These processes are assigned changing ID numbers and use varying amounts of system resources during their life.

On Windows-based machines, you can view the NetVault processes from the Task Manager. On Linux- and UNIX-based platforms, you can use the following command to view these processes:

ps -ef | grep nv

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