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NetVault 13.1.2 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor Object storage NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out Push installation failed on Linux
Safe Mode in NetVault

Removing a disk-based storage device

You can use the following procedure to remove a disk-based storage device that is no longer required.

When you remove a device, the backups stored on the device are not deleted. You can add the device to the same or different NetVault Server to use the backups. If you add the device to a different server, you must scan the device to use the backups stored on it.

To remove a disk-based storage device:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate the device and click the corresponding Manage Device icon .
3
On the RAS Device Management, click Remove. In the confirmation dialog box, click Remove again.
4
If NetVault fails to remove the device, select the Force Removal check box in the confirmation dialog, and click Remove.
 
* 
NOTE: You can use the Force Removal option to remove a device that is not in use. However, the device may still try to communicate with the NetVault Server.

Managing disk-based storage devices in tree view

This section includes the following topics.

•
Viewing disk device details
•
Checking the status of a disk-based storage device
•
Changing the status of a disk-based storage device
•
Setting storage properties for a disk-based storage device
•
Scanning a disk-based storage device
•
Removing a disk-based storage device

Viewing disk device details

The Manage Devices page shows all the devices that have been added to the NetVault Server. The current status of the devices is depicted using the following light icons.

 
Table 84. Device status icons
Status Indicator
Description

Green light

Device is online and available for use.

Yellow light

Device is in use. NetVault is able to detect the device, but unable to access it for backup or restore jobs.

Red light

Device is currently offline. NetVault can detect the device but it cannot be accessed for backup or restore jobs.

Red cross

Device is unavailable (the SCSI cable is disconnected, the device is removed, or any other reason). NetVault cannot detect the device.

To view disk device details:
1
In the Navigation pane, click Manage Devices. Select Tree View.
2
To view the details of a particular device, click the corresponding device and then click Status.
3
The device status dialog box includes the following tabs.
DR Series systems and Data Domain systems:
•
Activity
•
Name: The name of the storage device. The name is derived from the container name and the DNS name or IP address of the device.
•
Status: The status of the device. AVAILABLE specifies that the device is available for backups and restores, while OFFLINE specifies that the device is unavailable and cannot be used for backups or restores.
•
Stream count: The number of elements or NetVault segments currently being sent to the DR Series system or Data Domain system.
•
Claims on device from this server: The number of Media Manager batch tasks using the DR Series system or Data Domain system. A batch task is associated with each backup, restore, scan, or load index stream connection to the device. A single job can have more than one claim on a device. For example, a single multi-channel Data Copy or Exchange backup can make multiple simultaneous claims on a device.
•
Send (MB/sec): The total megabytes per second (MBps) across all streams being sent out from the DR Series system or Data Domain system to NetVault (that is, when an NetVault restore job is being performed).
•
Receive (MB/sec): The total MBps across all streams being sent to the DR Series system (that is, when a NetVault backup job is being performed).
 
* 
NOTE: When you add a DR Series system to multiple NetVault Servers, the Activity tab will shows the accumulated transfer statistics for all servers.
•
Device
•
Name: The name of the storage device. The name is derived from the container name and the DNS name or IP address of the device.
•
Details: The DR OS version and the Client RDA API version.
- OR-
Data Domain OS and Client DD Boost API version.
NetVault SmartDisk devices:
•
Activity
•
Name: The name of the storage device. The name is derived from the host name and IP address of the device.
•
Status: The status of the device. AVAILABLE specifies that the device is available for backups and restores, while OFFLINE specifies that the device is unavailable and cannot be used for backups or restores.
•
Stream count: The number of elements or NetVault segments currently being streamed to the NetVault SmartDisk.
•
Claims on device from this server: The number of Media Manager batch tasks using the NetVault SmartDisk device. A batch task is associated with each backup, restore, scan, or load index stream connection to the device. A single job can have more than one claim on a device. For example, a single multi-channel Data Copy or Exchange backup can make multiple simultaneous claims on a device.
•
Send (MB/sec): The total megabytes per second (MBps) across all streams being sent out from the NetVault SmartDisk device to NetVault (that is, when an NetVault restore job is being performed).
•
Receive (MB/sec): The total MBps across all streams being sent to the NetVault SmartDisk device (that is, when a NetVault backup job is being performed).
•
Items deduplicating: The number of elements or NetVault segments currently being deduplicated.
•
Deduplication Queue Length: The number of elements or NetVault segments currently waiting to be deduplicated.
•
Garbage Collection State: The current phase of Garbage Collection.
•
Storage
•
Data protected: The total amount of data currently being protected by the NetVault SmartDisk device.
•
Data Deduplicated: The total amount of data that has been submitted for deduplication.
•
Disk used by deduplicated data: The amount of disk space used by deduplicated data. It includes the space consumed by the Chunk Store, Chunk Index, and Manifests.
•
Dedupe ratio: The deduplication ratio is calculated as follows:
Deduplication ratio = Data Deduplicated / Disk Used by Deduplicated Data
•
Data in staging: The amount of data stored in the Staging Store.
•
Space available: The total disk space available on the storage device.
This option shows the total disk space available across all configured Storage Volumes regardless of their deny or favor configuration. It does not include the Garbage Collection Reserve or Last Resort Threshold (LRT).
•
Staging status: The status of the Staging Store. It can be one of the following:
•
AVAILABLE: Staging Store is available for writing.
•
FULL: Staging Store is full; no more space is available for writing.
•
UNAVAILABLE: Disk index is unavailable.
•
UNLICENCED: NetVault SmartDisk is not licensed, the license has expired, or the license limit has exceeded.
•
NONE: The status is unknown.
•
Staging space available: The total space available to the NetVault SmartDisk device across all configured Storage Volumes that do not deny Staging. It does not include the Garbage Collection Reserve or LRT.
•
Storage Status: The status of the Storage space. It can be one of the following:
•
AVAILABLE: Storage is available for deduplication and rehydration.
•
FULL: Storage is full; no more space is available for data deduplication.
•
UNAVAILABLE: Chunk Index is unavailable; no data deduplication or rehydration is available.
•
UNLICENCED: NetVault SmartDisk is not licensed, the license has expired, or the license limit has exceeded.
•
NONE: The status is unknown.
•
Storage space available: The total space available to the NetVault SmartDisk device across all configured Storage Volumes that do not deny Storage. It does not include the Garbage Collection Reserve or LRT.
•
License: The amount of protected capacity that is currently licensed by the NetVault SmartDisk device.
•
Device
•
Name: The name of the NetVault SmartDisk device, which is automatically derived from the host name and IP address.
•
Machine ID: The Machine ID for the NetVault SmartDisk instance that is required for obtaining a permanent NetVault SmartDisk license key
•
Version: The version number of the device.
•
License Type: License type being used.
•
License Expiration: License validity period.
•
Dedupe Licensed: If the deduplication option is licensed.
4
Click OK.

Checking the status of a disk-based storage device

To check the status of an offline device:
1
In the Navigation pane, click Manage Devices.
2
In the list of devices, locate and click the device.
3
Click Check.
If the device is operational, its status is changed to “Available.”
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