지금 지원 담당자와 채팅
지원 담당자와 채팅
셀프 서비스 도구
지식 기반
내 계정
공지 및 알림
제품 지원
소프트웨어 다운로드
기술 설명서
사용자 포럼
비디오 자습서
RSS 피드
내 계정
내 그룹
내 라이센스
내 제품
내 프로필
내 서비스 요청
My Warranty Assets
서비스
컨설팅 서비스
교육 서비스
지원 서비스
지원 핵심 사항
수상 및 기념 인사
시작하기
라이센스 계약
지원 설명서

What's new for Rapid Recovery

필터링하여 릴리스 노트, 설명서, 기술 문서, 소프트웨어, 패치, 유틸리티, 핫픽스의 업데이트 찾기 (다른 제품 선택)

Subscribe RSS로


상단

알림

신제품

현재 없는 경우

수정됨

현재 없는 경우

상단

패치

신제품

현재 없는 경우

수정됨

현재 없는 경우

상단

문서

신제품

현재 없는 경우

수정됨

현재 없는 경우

상단

소프트웨어 릴리스

신제품

현재 없는 경우

수정됨

현재 없는 경우

상단

기술 문서

신제품
334497 - A background job of type 'Check recovery points' has failed

Check integrity of recovery points nightly job fails with System.InvalidOperationException: Cannot mount volume image being part of incomplete...

생성됨: 2021년 9월 22일 수요일
334482 - How to delete blksnap folder on agent-based protected Linux servers.

This knowledge base article describes how to delete the blksnap folder on agentbased protected Linux servers.   In certain scenarios you may need...

생성됨: 2021년 9월 21일 화요일
수정됨
136435 - Error: "The archive has not found" - Unable to import an archive

When attempting to import or attaching an archive, the following error message are displays: "The archive is not found". "There are no archive...

수정됨: 2021년 9월 24일 금요일
118033 - Core Generates ‘Log Truncation Has Been Skipped’ Errors after Nightly Jobs Are Performed

After every nightly jobs, the Core generates the alert below: “The log truncation for the protected machine “xxxxxx’ on volumes ‘(Volume...

수정됨: 2021년 9월 24일 금요일
147871 - How to Restore Files with uncommon NTFS permissions

When performing a file level restore, you note that you are able to browse the recovery point but the folders you intend to restore are protected...

수정됨: 2021년 9월 23일 목요일
226289 - Space taken up in IndexEntriesMaps folder filling up the C: drive

The C: drive is running out of space. Investigation finds several gigabytes of .bin files found in C:\ProgramData\AppRecovery\IndexEntriesMaps...

수정됨: 2021년 9월 23일 목요일
230969 - Unable to mount any recovery point. Repository is working properly and not corrupted.

When attempting to mount any recovery point, operation fails. Log fail contains error: "Unable to create index entries map"

수정됨: 2021년 9월 23일 목요일
141954 - IndexEntriesMapService: The file or directory is corrupted and unreadable.

When viewing the Rapid Recovery Web UI this error is present on all pages: IndexEntriesMapService: The file or directory is corrupted and...

수정됨: 2021년 9월 23일 목요일
252579 - Quest QorePortal and Rapid Recovery

The new https://qoreportal.quest.com dashboard lets you monitor and manage machines that use a selection of Quest software products, including...

수정됨: 2021년 9월 22일 수요일
185066 - Linux - Installing RapidRecovery Agent for systems with no internet access.

This article describes how to install the RapidRecovery Agent on supported distributions with machines with no internet access.

수정됨: 2021년 9월 22일 수요일
185069 - Linux - Configuring the RapidRecovery Agent after install

This article describes how to configure the RapidRecovery Agent after install for all supported Linux Distributions.

수정됨: 2021년 9월 22일 수요일
185063 - Linux - Installing RapidRecovery Agent for Ubuntu/Debian systems with internet access

This article describes how to install the RapidRecovery  Linux Agent on supported Ubuntu/Debian versions, with internet access.

수정됨: 2021년 9월 22일 수요일
211820 - Linux: Script to Install/Upgrade Rapid Recovery Agent

This KB explains how to install or upgrade your Linux Agents to Rapid Recovery using a script. This tool should work even if you have AppAssure...

수정됨: 2021년 9월 22일 수요일
119396 - Agent Cannot be Protected by the Core Due to Environmental Issues

Some specific environmental settings may cause errors to occur within Rapid Recovery, particularly during agent protection. These errors...

수정됨: 2021년 9월 22일 수요일
119536 - NTLM and Pass-through Authentication

This article describes how to manage the NTLM blocking feature on Windows 7 and Windows Server 2008 R2 to support pass-through authentication...

수정됨: 2021년 9월 22일 수요일
147481 - Transfer fails with network timeout error at "determining data" step on a snapshot.

Backup of a specific agent fails with the following error or similar: A connection attempt failed because the connected party did not properly...

수정됨: 2021년 9월 21일 화요일
320117 - Rapid Recovery Client fails to boot after Agent install or upgrade

After a successful Rapid Recovery Agent installation or upgrade, the protected machine fails to boot. 

수정됨: 2021년 9월 20일 월요일
265750 - Rapid Recovery Agent won't start. There is already a value set for oracle.manageddataaccess.client

Rapid Recovery Agent won't start. You try to repair or upgrade the agent You see events 7009 in the Windows Event log indicating that the port...

수정됨: 2021년 9월 20일 월요일
260166 - SQL Attachability Checks fail error "Cannot attach a database that was being restored"

The nightly attachability checks fail with error Microsoft.SqlServer.Management.Common.ExecutionFailureException: An exception occurred while...

수정됨: 2021년 9월 20일 월요일
213672 - Linux - Backups failing with "Datastore of the volume '/' has been depleted. Increase datastore size and retry snapshot."

Backups failing with "Datastore of the volume '/' has been depleted. Increase datastore size and retry snapshot." A large transfer (Most probably...

수정됨: 2021년 9월 20일 월요일
146733 - Error: "This agent has already been replicated to the remote slave core"

Agent was removed and when adding agent back to replication you receiving the error “This agent has already been replicated to the remote slave...

수정됨: 2021년 9월 20일 월요일
238737 - Removing replication from Replication tab at Target Core does not delete it from the registry

Replication record is not deleted from the registry. It may eventually lead to error when reestablishing replication for the same agent. Example...

수정됨: 2021년 9월 20일 월요일
213185 - Linux - How to resize .blksnap directory in Rapid Recovery Linux agents

Rapid Recovery Linux agents by default uses 15% of volume size or 100Gb (whichever that is lower) for the .blksnap directory in every volume. In...

수정됨: 2021년 9월 20일 월요일
255126 - Rapid Recovery FIPS 140-2 Compliance and Crypto Module Certification

This article explains how Rapid Recovery maintains it's FIPS 140-2 compliance and and Crypto Module Certification .  

수정됨: 2021년 9월 20일 월요일
117593 - Linux Agent .Blksnap Folder

The .blksnap folder appears to consume an inordinate amount of space. The AppAssure/Rapid Recovery Linux agent requires 15% of free space on each...

수정됨: 2021년 9월 20일 월요일
331505 - Exchange log truncation jobs are shown as successful, but logs are not being truncated

The Exchange log truncation job shows that it has completed successfully in the Core's event log, but the Exchange logs are not being truncated...

수정됨: 2021년 9월 17일 금요일
117625 - SQL Log Truncation Support

This article describes Rapid Recovery SQL log truncation support and answers some frequently asked questions about SQL log truncation. Rapid...

수정됨: 2021년 9월 17일 금요일
184597 - Mailbox Restore for Exchange Restores

수정됨: 2021년 9월 17일 금요일
259278 - Rollups are working and successful for specific agents with 0 bytes processed

When initiating a rollup for specific agent either overnight of performing a force rollup, the jobs starts and ends quickly with successful status...

수정됨: 2021년 9월 16일 목요일
117614 - Best Practices: Configuring an iSCSI Network for an Rapid Recovery Repository

Users may experience delays and frequent network drops on a repository that resides in an iSCSI storage area network (SAN). iSCSI is a protocol...

수정됨: 2021년 9월 15일 수요일
309878 - How to back up and restore Core server configuration

How to backup up and restore Core server configuration for various purposes. For example: Core migration or OS reinstallation.

수정됨: 2021년 9월 14일 화요일
184595 - How to Perform a Rollback with Live Recovery of a Data Volume

This article serves as a how-to guide on performing a restore of a data volume using Rapid Recovery. In order to perform a rollback of a data...

수정됨: 2021년 9월 14일 화요일
184599 - Restoring Data with the Rapid Recovery Local Mount Utility

The LMU is an utility that provides functionality to mount a recovery point on a remote or local Rapid Recovery Core from any 32 or 64 bit Windows...

수정됨: 2021년 9월 14일 화요일
189589 - Can you do a Bare Metal Restore to a Smaller Partition?

This article describes restoring data to a smaller partition using Rapid Recovery. Using bare metal restore (BMR), it is possible to restore data...

수정됨: 2021년 9월 14일 화요일
261396 - Agent constantly going online and offline. No disk information is shown.

There is an agent server that is flipping from online to offline about every 5 minutes in the Core console. All volumes show as missing. Agent was...

수정됨: 2021년 9월 13일 월요일
332318 - Monitored host throwing error "WMI has stopped WMIPRVSE.EXE because a quota reached a warning value..."

The event log of the monitored Windows show is showing the error: Event 5612 Wmiprvse.exe exceeding handle quota limit Event WMI has stopped...

수정됨: 2021년 9월 9일 목요일
119905 - Default ports used by AppAssure and Rapid Recovery

This article provides a complete listing of network ports required by AppAssure and Rapid Recovery to facilitate communication of the various...

수정됨: 2021년 9월 8일 수요일
183258 - Customizing Retention Policy Settings for a specific Agent

This article describes how to set a custom retention policy for a protected agent, ensuring that rollup occurs based on that retention policy...

수정됨: 2021년 9월 8일 수요일
182000 - How to Install an Agent on a Windows Machine

This KB gives Best Practice guidance for installing and Rapid Recovery Agent. For the most up-to-date and detailed instructions regarding this...

수정됨: 2021년 9월 7일 화요일
273130 - Repository Alert: The Repository 'RepositoryName' is 80.0% full

In order to maintain proper functioning of the DVM repositories some free space must be maintained.  If not enough free space is available...

수정됨: 2021년 9월 2일 목요일
182896 - Best Practices: Rapid Recovery Replication

Replication is the process of copying recovery points from one or more source cores and transmitting them to a secondary location/s for the...

수정됨: 2021년 9월 2일 목요일
118330 - How to Extend a DVM Repository

How to extend the size of your Rapid Recovery repository. If your repository is either running out of available space, or has already done so...

수정됨: 2021년 9월 1일 수요일
296512 - Hyper-V node was reformatted and reinstalled, now it's shown red in cluster

There are multiple VMs protected under Hyper-V cluster. VMs were migrated to the working node and one of the Hyper-V cluster nodes was reformatted...

수정됨: 2021년 9월 1일 수요일
290750 - Virtual Standby Export Error with Hypervisor CPU Count Invalid After Upgrading to Rapid Recovery 6.3

After an upgrade from Rapid Recovery version 6.2.x to version 6.3, existing and new Virtual Standby export jobs fail to queue with the error...

수정됨: 2021년 9월 1일 수요일
상단

제품 수명 주기

신제품

현재 없는 경우

수정됨

현재 없는 경우