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Application launcher not working. " Return Code: [6] The handle is invalid"
설명
Application launcher is not working on some workstations. "Return Code: [6] The handle is invalid" is returned in the SLTrace.htm.
원인
Service account credentials used for the ScriptLogic or Administrative Service are out of date, the user account is locked, or the user account is no longer available; causing elements that use administrative privileges to return the error.
해결 방안
Check the credentials used for the ScriptLogic or the Administrative service in the Service Management. Verify the user accounts are valid and passwords are current.