How to manually update the KACE SMA Software Catalog (4306523)

It is sometimes necessary to manually update the database containing the Software Catalog.

The required steps are described below.

1. Open the KACE SMA Console as Administrator or System
2. Go to Settings | Appliance Updates
   • If the Organization component is enabled on the appliance, log in to the KACE SMA System Administration Console, http://KACE_SMA_hostname/system, or select System in the dropdown list in the top-right corner of the page, then click Settings
3. Click Check for Update then confirm
   • The details of the update process are displayed in the logs (Settings | Logs | K1000 Log)
   • Look for ksamupdater

IMPORTANT NOTE: If KACE SMA is offline and does not have Internet access, contact KACE Support.