Broadcasting alerts to managed devices (4289313)

• Displaying a message on a managed device requires a connection between the Agent and the appliance.
• This type of alert is generated at the KACE SMA, to be broadcast to Agent-managed devices. The other type of alert is the monitoring alert, which comes into the KACE SMA from server devices if monitoring is enabled to perform basic performance monitoring.

1. Go to the Alert Detail page:
   • Log in to the KACE SMA Administrator Console. Or, if the Show organization menu in the admin header option is enabled in the appliance General Settings, select an organization in the drop-down list in the top-right corner of the page next to the login information.
   • On the left navigation bar, click Distribution, then click Alerts.
   • Select Choose Action | New.
2. Provide the following information:
   • Message = Type the content of the alert to be displayed. The message can contain up to 500 characters.
   • All Devices = Display the message on all devices whose KACE SMA Agents are connected to the appliance.
   • Devices = Display the message on specified devices. Use Ctrl-click or Command-click to select multiple devices.
   • Labels = Display the message only on devices assigned to selected labels. Click Manage Associated Labels to select device labels. Use Ctrl-click or Command-click to select multiple labels.
   • Expiration = Specify the length of time for the message to be valid. When target devices are connected to the KACE SMA, the message is broadcast and is displayed until the user acknowledges the message by clicking OK.

NOTE: If a device is not connected to the KACE SMA, the alert message is sent to the Agent Command Queue, and it remains there until the device connects to the KACE SMA. When the target device connects, the message appears regardless of whether the Expiration time has elapsed.

3. In the Schedule section, specify the schedule settings:
   • None = Run in combination with an event rather than on a specific date or at a specific time.
   • Every = Run every number of set hours.
   • Run Every day/specific day at HH: MM = Run daily at a specified time, or run on a designated day of the week at a specified time.
   • Run-on the nth of every month/specific month at HH: MM = Run on the same day every month, or a specific month, at the specified time.
   • Custom = Run according to a custom schedule.
4. Click Save.