Unable to Log into the Appliance using SAML with a Security Key
When trying to log in by using SAML with Azure as the identity provider you may get the following error when using a security key:
Sorry, but we're having trouble signing you in. AADSTS75011: Authentication method 'MultiFactor, Fido' by which the user authenticated with the service doesn't match requested authentication method 'Password, ProtectedTransport'. Contact the KACE SMA application owner.
Logging in with a password works fine.
Sign In Required
You need to be signed in and under a current maintenance contract to view premium knowledge articles.