About Amazon Web Services (AWS) and KACE Systems Management Appliance (SMA) (4341683)

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About Amazon Web Services (AWS) and KACE Systems Management Appliance (SMA)
Description
Amazon Web Services (AWS) encompasses hundreds of offerings. Two covered by this article are EC2 and VMware Cloud.
- VMware Cloud: Supported - as with any other hosting solution offering a supported platform in line with our system requirements.
- EC2: Not Supported.
Amazon's VMware Cloud offering is cloud hosted VMware ESXi (similar to our own KaaS offering). EC2 is a proprietary virtualization platform that cannot support the SMA and is unsupported by Quest KACE.

The KACE Systems Management Appliance (virtual) requirements can be found in the System Requirements Section of the Technical Documentation for KACE Systems Management Appliance
Resolution
Currently supported Virtual Machine platforms for the KACE Systems Management Appliance:

For VMWare installations:
- VMWare ESX/ESXi 6.7 or later
- Open Virtualization Format (OVF) 1.0
For Microsoft Hyper-V installations:
- Windows Server 2016 with Hyper-V
- Windows Server 2019 with Hyper-V
For Nutanix installations:
- Nutanix AOS 5.20.1.1 (LTS) or later
All of the above can be obtained on the Downloads page.

For Cloud Solutions:
- KaaS (Kace as a Service) - hosted in a partner datacenter. More info here.
- Microsoft Azure - hosted in Azure, it is available in the marketplace as bring your own license (SMA 12.0 or later). Can be obtained here.

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