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Title
KACE Systems Deployment Appliance (SDA) & Remote Site Appliance (RSA) Upgrade Path -
Description
The Quest KACE Systems Deployment Appliance (KACE SDA, formerly known as K2000) upgrade path from 3.3 GA to the current version.
If you are behind on updates, consider starting over on a new SDA on the latest version,
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Cause
Please follow our normal recommended upgrade steps:
- Review the release notes and make any necessary preparations for the new version
- Backup your important data by exporting them
- Move the exported packages off of the SDA
- Reboot the SDA before applying the upgrade
- Apply the upgrade
NOTE: RSAs follow the same upgrade path, we recommend not to upgrade the main SDA more than two versions above the RSA.
Example: If your KACE SDA is on version 6.0.x and the RSAs are on version 5.1.x, DO NOT Upgrade the KACE SDA to version 6.1, until all your RSAs are upgraded to version 6.0.x.
Upgrading the main KACE SDA more than two versions above the RSA and then trigger a Sync Task (Manual or Scheduled), may require you to sync all the data to the RSAs again.
Only sync data if the SDA and RSA are running the same version.See these Knowledge Base articles for more details:
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Resolution
Follow the steps below to upgrade an SDA to the latest version (the path applies to both physical and virtual appliances).
Any SDA versions between the listed steps should be able to go to next version listed (All updates will be located under the UPDATES section). If you need an update that is not listed under the Software Downloads page on our portal, please contact support.
Note: Version 9.3 and higher will no longer support running on Dell Hardware. In order to upgrade to 9.3, a migration to VMWare/Hyper-V is required.
- 3.3 GA (3.3.36822)
- 3.3 L10n (3.3.47466)
- 3.4 L10n (3.4.63129)
- 3.5 SP1 (3.5.80613)
Note: K2000 version 3.5.76460 and higher only support 64-bit K2000s - 3.6 GA (3.6.98680)
- 3.7 GA (3.7.110284)
- 3.7 SP1 (3.7.113224)
- 3.7 SP1 Hotfix (3.7.116629)
- 3.7 SP2 (3.7.120251)
- 3.7 SP3 (3.7.120345)
- 4.0 GA (4.0.695) - Note: There are major changes in this version, please be sure to carefully read through the release notes
- 4.1.182
- 4.1.1148 (SP1)
- 4.1.1148 (SP1) Hotfix
- 5.0 (5.0.222)
- 5.0.1016 (Hotfix)
- 5.1.84 (minimum requirement is version 5.0.222)
- 6.0.425 (minimum requirement is version 5.1.84)
- 6.1.251 Upgrade from 6.0.425 (minimum requirement is version 6.0.425)
- 7.0.357 (minimum requirement is version 6.1.251)
- 7.1.94 The minimum version required for installing version 7.1 is 7.0.357
- 7.2.97. The minimum version required for installing version 7.2 is 7.1.94
- 8.0.194. The minimum version required for installing version 8.0 is 7.2.97
- 8.1.183. The minimum version required for installing version 8.1 is 8.0.194
- 8.2.158. The minimum version required for installing version 8.2 is 8.1.183
- 9.0.144. The minimum version required for installing version 9.0 is 8.2.156 or 8.2.158
- 9.0.146. Hotfix for 9.0.144
- 9.1.178. The minimum version required for installing version 9.1 is 9.0.146
- 9.2.106. The minimum version required for installing version 9.2 is 9.1.178
- 9.3.304. The minimum version required for installing version 9.3 is 9.2.106, 9.2.107 or 9.2.108
Tip: It is recommended to perform a graceful reboot from the WebUI (Settings-> Appliance Maintenance. Under Power Management click on "Reboot") for the SDA before applying an update/upgrade.