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Title
Sysprep Fails on Windows 10 or Windows 8 -
Description
On Windows 10, Syprep run on its own or via Sysprep Creator fails with pop up error
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Cause
Some of the apps installed are only provisioned for a single user and need to be removed before sysprep will run correctly
This can also be caused with some apps that are updated prior to sysprep. Please see Microsoft kb 2769827 for more details.
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Resolution
This is an Operating System issue acknowledged by Microsoft here:
https://support.microsoft.com/en-ie/help/2769827/sysprep-fails-after-you-remove-or-update-windows-store-apps-that-inclu
Follow Microsoft's steps to take care of troublesome apps, the app causing the issue is listed in the setupact.log and setuperr.log , located in
%WINDIR%\System32\Sysprep\Panther\
If you find error 0x80073cf2 on that log, please review Microsoft's documentation to remove the un-provisioned app.