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NetVault 13.0.2 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Removing a user-defined log event

You can delete a user-defined log event if is no longer required. This task can be performed from the View Logs page.

To remove a log event:
1
In the Navigation pane, click View Logs.
2
In the logs table, select the log message for which the event was set, and click Set Event.
3
In the Set Log Event dialog box, click Remove.

Searching the knowledge base

To know more about the errors or warning messages of the jobs and to get the solution, you can search the NetVault knowledge base articles.

To search the knowledge base:
1
In the Navigation pane, click View Logs.
2
In the logs table, select the log message with error or warning, and click KB Search.
3
In the KB Search Results dialog box, view the list of articles related to the job error or message.
4
For brief information of the article, click the add button to the left of the article.
5
Click OK to close the dialog box.

Managing storage devices

•
Monitoring device activity
•
Managing disk-based storage devices in list view
•
Managing disk-based storage devices in tree view
•
Managing the Snapshot Array Manager
•
Managing tape libraries in list view
•
Managing tape libraries in tree view
•
Managing tape drives in list view
•
Managing tape drives in tree view
•
Adding shared devices

Role-based access to manage storage devices

 
Table 79. Role-based access to storage device management
Storage device management
MSP administrator
Tenant administrator
Tenant user

Device Activity

X

 

 

Manage Device - List View

X

X

 

Manage Device - Tree View

X

 

 

Manage Snapshot Array Manager

X

X

 

Manage Tape Libraries

X

 

 

Manage RAS Devices

X

 

 

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