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NetVault 12.1 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices Backing up data Managing policies Restoring data Managing NetVault Backup dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Backup Working with client clusters Configuring default settings for NetVault Backup
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault Backup WebUI default settings Configuring NetVault Backup to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault Backup processes Environment variables Network ports used by NetVault Backup Troubleshooting

Searching the knowledge base

To know more about the errors or warning messages of the jobs and to get the solution, you can search the NetVault Backup knowledge base articles.

To search the knowledge base:
1
In the Navigation pane, click View Logs.
2
In the logs table, select the log message with error or warning, and click KB Search.
3
In the KB Search Results dialog box, view the list of articles related to the job error or message.
4
For brief information of the article, click the add button to the left of the article.
5
Click OK to close the dialog box.

Managing storage devices

•
Monitoring device activity
•
Managing disk-based storage devices in list view
•
Managing disk-based storage devices in tree view
•
Managing the Snapshot Array Manager
•
Managing tape libraries in list view
•
Managing tape libraries in tree view
•
Managing tape drives in list view
•
Managing tape drives in tree view
•
Adding shared devices

Role-based access to manage storage devices

 
Table 77. Role-based access to storage device management
Storage device management
MSP administrator
Tenant administrator
Tenant user

Device Activity

a

r

r

Manage Device - List View

a

a

r

Manage Device - Tree View

a

r

r

Manage Snapshot Array Manager

a

a

r

Manage Tape Libraries

a

r

r

Manage RAS Devices

a

r

r

Monitoring device activity

You can use the Device Activity page to monitor data flows and data transfer rates for devices that are in use.

To view device activity:
1
In the Navigation pane, click Device Activity.
2
On the Device Activity page, you can view the following information.
Figure 27. Device Activity page
 
Table 78. Device Activity page
Item
Description

Device activity

This area shows data transfers from clients to jobs on the left and jobs to storage devices on the right. Gray lines depict data flow; the thicker the line, the higher the rate of flow. Boxes represent clients, jobs, and devices; the taller the box, the higher the rate of flow.

You can use the following settings available in the Detail area to modify the data flow view:

•
Devices: Select this option to view data transfers from all jobs to a storage device.
•
Job groups: Select this option to view data transfers from a job group (plug-in or policy) to a storage device. The job group can be selected in the Grouping list.
•
Job: Select this option to view data transfers from client to jobs and from jobs to storage devices.
•
Focus and Un-focus: Use these buttons to show and hide data flow details for a specific device. Click the device box, and click Focus. To hide the details for that device, click Un-focus.
•
Pause and Play: Use these buttons to pause and resume data flow updates. To stop data flow updates, click Pause, and to resume updates, click Play.

The transfer rate shows “unknown” for backups running on older NetVault Backup Clients.

Summary

This area shows the following information: total active transfers, active clients, active devices, current overall throughput, hottest transfer, and hottest target.

You can click a box representing the client, job, or storage device in the Device Activity area to view information about that component.

3
To perform a job-related task, click the corresponding button in the Operations pane. Alternatively, click a link in the Navigation pane to open a different page.

On the Manage Devices page, you can view the list of storage devices as a List View or Tree View. Select Remember this selection to save your choice. By default, List View is selected.

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