ControlPoint 8.7 - Administration Guide

Action or Analysis Taking Longer Than Expected

Message:

An action or analysis you requested is took longer than expected.  If you requested an analysis, try changing the option to use data from the cache, or narrow the scope of the analysis.  If Discovery was running at the time you made your request, try again after Discovery completes.

Resolution:

·If you have chosen to run an analysis on real-time data, consider using cached data instead.

OR

·Narrow the scope of the operation.  For example, re-initiate the operation from a different (lower) level of the SharePoint Hierarchy or modify your current parameters.

OR

·If an interactive Discovery is currently running ( as indicated by the message Discovery is being performed now, started at [date] [time] in the application header) wait for it to complete before re-running the action or analysis.

The ControlPoint Application Administrator can also increase the SERVERTIMEOUT value.

Cannot Perform Operations on Central Administration

Issue

·Message: Action is not Valid for Central Administration

OR

·Central Administration was included within the scope of the selection but is missing from search or analysis results

OR

·Central Administration is missing from the Customize Selection list of available items

Reason

Because the Central Administration Web application, site collection and site serve a special purpose, many ControlPoint operations cannot be performed on Central Administration.  If Central Administration is within the scope of a selection (for example, you selected the entire farm), ControlPoint will automatically exclude it from the operation.

Copy/Move Insufficient Permissions Message

Issue

When attempting to perform a copy/move operation, one of the following messages displays:

Access Denied.User must be in Site Collection administrators permission group or Web Application Policy with Full Control!

OR

Only farm administrator can create new Site Collection.

Reason

When ControlPoint default security is in effect, you must be either be a member of the Site Collection Administrator's group or have Full Control permissions in the Web application policy at both the source and destination location.  This applies to all copy/move operations, including Copy/Move Lists and List Items.  (ControlPoint Application Administrators can, however, override ControlPoint default security.

If the copy/move operation involves the creation of a new site collection, you must be a farm administrator at the destination location.

Newly-Created Site Does Not Show Up in Manage SharePoint Groups Picker/Cannot be Scheduled

Issue

For the Manage SharePoint Groups action, a newly-created SharePoint site does not show up :

·in the model or dependent group picker

OR

·after making an association, in the dependent grid.

Possible Reason

After a site is created, SharePoint typically requires several minutes to "catch up" with the operation, so it may not display in the ControlPoint group picker immediately.

Once the site is visible in the group picker, an association can be made; however, the group will not display in the dependent grid—and cannot be scheduled—until Discovery is run.

Resolution

·If the site does not display in the group picker, wait several minutes then refresh the page.

·If, after an association is made, the group does not display in the dependent grid, you can:

§wait for the next scheduled Discovery to run

OR

§if you are a ControlPoint Application Administrator, run an interactive Discovery.